Lead Biomedical Operations — Las Vegas

Integrated Medical Systems, Inc.; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Job summary

Integrated Medical Systems, Inc. in Las Vegas seeks a Biomedical Operations Manager to lead daily biomedical services, build a capable local team and ensure quality, documentation and equipment readiness.

You will drive performance data, establish workflows and partner with the Director of Biomedical Operations to support site launch and growth. The role requires onsite leadership, CMMS proficiency, and travel as needed to support a busy, expanding facility in Las Vegas.

Qualifications

• Associate's degree in electronics, biomedical equipment technology or a related field, or equivalent relevant biomedical service experience.
• 5+ years of biomedical or healthcare technology service experience, including 2+ years of direct people leadership or comparable site/team supervision.
• Experience directing daily workflow in a biomedical repair operation or comparable technical service environment; successful single-site leadership is sufficient.
• Working knowledge of infusion pump and other medical device maintenance and repair, manufacturer service requirements, and medical device quality procedures.
• Ability to plan staffing and workloads, manage approved site expenses, interpret operating metrics and improve turnaround and service quality.
• Comfort using computerized maintenance management systems (CMMS), service documentation and reporting tools to manage work‑in‑progress and identify data‑quality gaps.
• Strong communication, coaching and customer‑service skills; ability to work onsite in Las Vegas and travel occasionally.

Responsibilities

• Lead daily biomedical operations at the Las Vegas facility, including receiving, cleaning, preventive maintenance, repair, quality checks, shipping and rental‑fleet readiness.
• Monitor site performance using iQuest and related reporting tools, including turnaround time, work‑in‑progress aging, documentation accuracy, technician productivity, first‑pass quality and customer commitments.
• Implement IMS procedures, work instructions, documentation standards and escalation paths; identify and correct process gaps in partnership with Biomedical Operations and Quality.
• Plan local workload, staffing, parts, test equipment and repair capacity to meet customer needs, prevent backlogs and support an efficient facility startup.
• Manage site resources and performance against approved labor, overtime, parts and operating budgets; recommend staffing or equipment investments as demand grows.
• Recruit, onboard, coach and evaluate Las Vegas biomedical technicians and support staff; establish clear daily expectations, accountability and performance feedback in coordination with HR.
• Develop technician capabilities through skills assessments, manufacturer training, certifications, mentoring and cross‑training, with documented development plans.
• Lead daily work assignments, hands‑on troubleshooting and technical escalation; support preventive maintenance and repairs when operationally necessary and within current qualifications.
• Maintain a safe, organized and efficient work environment, reinforce infection‑control and PPE practices, and address performance or conduct concerns promptly in partnership with HR.
• Serve as the local biomedical operations contact for service issues and customer escalations; work with Customer Service, Sales and Field Service to resolve issues and communicate commitments.
• Support the Las Vegas facility launch, approved service‑line expansion, equipment onboarding and site capacity planning; coordinate operational needs with facilities and IMS leadership.
• Report site performance, staffing and capacity risks, quality concerns and improvement priorities to the Director of Biomedical Operations; resolve routine local issues within delegated authority.

Skills

People leadership

Workflow planning

Communication

Customer service

Onsite work

Travel readiness

Education

Associate's degree in electronics/biomedical equipment technology

Tools

iQuest

P21

CMMS

Job description

Integrated Medical Systems, Inc. in Las Vegas seeks a Biomedical Operations Manager to lead daily biomedical services, build a capable local team and ensure quality, documentation and equipment readiness.

You will drive performance data, establish workflows and partner with the Director of Biomedical Operations to support site launch and growth. The role requires onsite leadership, CMMS proficiency, and travel as needed to support a busy, expanding facility in Las Vegas.