Lead Bellperson - Orchestrate Seamless Guest Arrivals

Auberge Resorts Collection; Park City (UT); On-site; USD 25,000 - 33,000; Full time

Job summary

Auberge Goldener Hirsch in Park City, Utah, seeks a Lead Bell to set the tone for exceptional guest service. You will lead a team of bell staff, coordinate arrivals and departures, and ensure guests are welcomed with warmth and efficiency.

In this luxury setting, you will train staff, handle guest requests, and collaborate with other departments to deliver seamless transportation and room-related services. A minimum of one year as a Bellperson and a valid driver’s license are required.

Qualifications

• Minimum of one year experience as a Bellperson in a luxury environment.
• Ability to work a flexible schedule including weekends and holidays.
• Valid license to operate a motor vehicle.

Responsibilities

• Supervise and lead the bell staff, providing guidance, training, and support to ensure efficient and courteous service.
• Assist guests with luggage, transportation, and other needs, ensuring a seamless and welcoming arrival and departure experience.
• Collaborate with other hotel departments to coordinate services for guests, including transportation, room assignments, and special requests.
• Conduct training sessions for bell staff, ensuring they are well-versed in customer service standards, safety procedures, and hotel policies.
• Handle guest concerns or issues related to bell services, finding effective solutions and ensuring a positive experience for guests.

Skills

Leadership

Guest service

Team supervision

Luggage handling

Job description

Auberge Goldener Hirsch in Park City, Utah, seeks a Lead Bell to set the tone for exceptional guest service. You will lead a team of bell staff, coordinate arrivals and departures, and ensure guests are welcomed with warmth and efficiency.

In this luxury setting, you will train staff, handle guest requests, and collaborate with other departments to deliver seamless transportation and room-related services. A minimum of one year as a Bellperson and a valid driver’s license are required.