Lead Behavioral Health Technician — Crisis Care Leader

BBH Burrell Behavioral Health; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Employee benefits package

Top-notch training

Career mobility

Welcoming, supportive culture

Job summary

Burrell Behavioral Health in Independence, MO is seeking a Lead Behavioral Health Technician to guide on-shift staff, support clients in a safe, recovery‑focused setting, and model trauma‑informed care.

This leadership role blends hands‑on client care with supervision, onboarding, documentation, and program coordination. You’ll mentor technicians, help implement procedures, and uphold a respectful, compliant work environment. Strong communication and crisis‑de-escalation skills are essential.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field
• Experience in human services, behavioral health, mental health, or substance use treatment preferred
• Exceptions to qualifications may be approved by an Executive Team member

Responsibilities

• Lead and support Behavioral Health Technicians on shift with guidance and real-time coaching
• Supervise daily activities of clients while maintaining a safe, therapeutic environment
• Model professional boundaries and trauma-informed care practices
• De-escalate crises using approved behavioral management techniques with direction from Program Leadership
• Assist with training, onboarding, and supervision of Behavioral Health Technicians
• Prepare or assist in preparation of group education materials and curricula development
• Ensure accurate, timely documentation in compliance with state regulatory and CARF standards
• Adhere to medication administration policies and support team compliance
• Assist with staff scheduling, shift coverage, and staff meetings
• Complete performance reviews for direct reports within designated timeframes
• Perform all core duties of a Behavioral Health Technician as required

Skills

Leadership

Supervision

Trauma-informed care

Crisis de-escalation

Communication

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field

High School Diploma or GED with 2+ years of experience

Tools

Electronic medical record (EMR) documentation

Job description

Burrell Behavioral Health in Independence, MO is seeking a Lead Behavioral Health Technician to guide on-shift staff, support clients in a safe, recovery‑focused setting, and model trauma‑informed care.

This leadership role blends hands‑on client care with supervision, onboarding, documentation, and program coordination. You’ll mentor technicians, help implement procedures, and uphold a respectful, compliant work environment. Strong communication and crisis‑de-escalation skills are essential.