Lead Behavioral Health Technician — Crisis Care Leader

Burrell Behavioral Health; Independence (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Top-notch training

Career mobility

Employee discounts

Job summary

Burrell Behavioral Health in Independence, MO seeks a Lead Behavioral Health Technician to guide a team in a fast-paced crisis center. You’ll supervise clients, model professional care, and provide real-time coaching to staff while ensuring safe, therapeutic environments.

The role blends hands-on client care with leadership duties, focusing on trauma-informed practices, education groups, and secure documentation in EMR systems to support recovery and stability.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field, or a high school diploma with two years of relevant employment.
• Experience in human services or behavioral health preferred.
• Valid driver’s license with clean record and active auto insurance.
• Ability to obtain Level 1 Med Aid (LIMA) credential and insulin certification within 90 days for residential facilities.
• Strong communication and leadership skills; multitask and supervise staff.

Responsibilities

• Lead and support Behavioral Health Technicians on shift with guidance and real-time coaching.
• Supervise daily client activities, maintaining a safe, therapeutic community.
• Model professional conduct, boundaries, and trauma-informed care.
• De-escalate crises using approved techniques with leadership direction.
• Facilitate education, skill-building, and recreational groups as scheduled.
• Assist with training, onboarding, and supervision of staff.
• Ensure timely, accurate documentation in EMR in compliance with state CARF standards.
• Assist with staff scheduling, shift coverage, and staff meetings.
• Complete performance reviews for direct reports within designated timeframes.

Skills

Leadership

Crisis intervention

Trauma-informed care

Communication

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or related field

High School Diploma or GED with 2 years of relevant employment

Tools

Electronic Medical Records (EMR)

Job description

Burrell Behavioral Health in Independence, MO seeks a Lead Behavioral Health Technician to guide a team in a fast-paced crisis center. You’ll supervise clients, model professional care, and provide real-time coaching to staff while ensuring safe, therapeutic environments.

The role blends hands-on client care with leadership duties, focusing on trauma-informed practices, education groups, and secure documentation in EMR systems to support recovery and stability.