Lead Bartender (Full Time) - InterContinental Houston

IHG Hotels; Town of Texas (WI); In loco; USD 9100 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Medical/dental/vision insurance

401k

Room discount

Descrizione del lavoro

InterContinental Hotels & Resorts seeks an experienced bartender to greet guests, prepare beverages, and promote house drinks while leading other bartenders. You will ensure service quality, manage cash and assist with menu design and promotions.

The role requires at least 2 years in bartending or mixology, knowledge of drinks and garnishes, and fluent English. Flexible to work nights, weekends, and holidays in a busy bar/lounge setting.

Competenze

• Minimum 2 years of experience as a Mixologist or Bartender.
• Strong knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
• Formal bartending training preferred.
• Must meet state legal age requirements.
• Must speak fluent English.

Mansioni

• Greet guests pleasantly at the bar, promote house drinks and use up‑selling to maximize revenue.
• Balance cash drawer by counting and securing bartender's bank; handle payments.
• Contribute to new drink menus and support bar promotions.
• Promote teamwork and monitor service quality with fellow bartenders.
• Prepare beverages per standard recipes; coordinate food service with the restaurant for bar/lounge guests.
• Monitor guest alcohol consumption and escalate incidents to management when needed.
• Set up bar with liquor, mixers, ice, garnishes and supplies; perform pre/post-shift side-work.
• Inspect bar for cleanliness and equipment function; restock and replenish supplies.

Conoscenze

Mixologist

Bartender

Formazione

Formal bartending training

Descrizione del lavoro

JOB OVERVIEW

Prepare beverages and/or serve food for the customer in a prompt and courteous manner while maintaining a high level of quality and consistency. This role is also acting as a team lead for the bartenders.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES

Financial Returns

Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.

Obtain, count and secure bartender's bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at the end of shift.

Contribute to the design of new drink menus and support promotional bar activities.

People

Promote teamwork and monitor quality service through daily communication and coordination with other bartenders.

Guest Experience

Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.

Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting alcoholic beverage service is questionable.

Responsible Business

Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.

Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). requisition all necessary supplies.

Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.

Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.

Perform other duties as assigned.

QUALIFICATION AND REQUIREMENTS

• Minimum 2 years of experience as a Mixologist or Bartender
• Strong Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments
• Formal bartending training preferred.
• Must meet state legal age requirements.
• Must speak fluent English.

This job requires ability to perform the following

• Handling, carrying, lifting, pushing or pulling items weighing up to 50 pounds (barware, carts, boxes, bottles, etc.)
• Standing and moving about the bar, lounge and kitchen
• Bending, stooping, kneeling, lifting

Other

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• Must be able to work nights, weekends, and/or holidays.

WHAT WE OFFER

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business.

• The hourly pay rate for this Tipped Hourly role is $8.00. This rate is only applicable for jobs to be performed in Houston, Texas.
• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.

This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.