Lead Barista & Guest Experience Coach

The Lowline Hotel; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Lead Barista at The Lowline Hotel in Charleston, SC leads daily coffee operations, mentors junior staff, and ensures exceptional guest experiences. You will work with the team to maintain beverage quality, train partners on recipes and equipment, and manage inventory and scheduling to support smooth service.

We value hospitality, reliability, and a collaborative approach in a fast-paced hotel coffee shop setting, with opportunities to influence daily operations and guest satisfaction.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year experience as a barista or working in a coffee shop.
• Hotel maintenance or security experience is preferred.

Responsibilities

• Welcome guests with genuine hospitality and personalized service.
• Ensure beverage consistency.
• Perform pre- and post-shift side work including stocking and coffee preparation.
• Maintain clean and organized work areas; set up bar and back bar per procedures.
• Prepare beverages per SOPs to control costs and ensure product quality.
• Train and mentor new baristas on recipes, equipment, service standards, and cleanliness.
• Assist with inventory, ordering, stocking, and receiving deliveries.
• Review labor standards and schedule accordingly.

Education

High school diploma or equivalent

Job description

The Lead Barista at The Lowline Hotel in Charleston, SC leads daily coffee operations, mentors junior staff, and ensures exceptional guest experiences. You will work with the team to maintain beverage quality, train partners on recipes and equipment, and manage inventory and scheduling to support smooth service.

We value hospitality, reliability, and a collaborative approach in a fast-paced hotel coffee shop setting, with opportunities to influence daily operations and guest satisfaction.