Lead Barista & Coffee Program Mentor

Thuma; San Francisco (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k) matching up to 6%

Medical, dental, and vision

Parental leave (100% paid)

Employee discount 40% off products

Product credit up to $3,000

Paid time off

Job summary

Thuma is seeking a Lead Barista for our San Francisco cafe. You will lead daily cafe operations, mentor baristas, ensure exceptional coffee quality, and collaborate with the retail team to deliver excellent service. This role requires in-person presence, weekend availability, and a customer-centric, team-focused approach.

You will manage inventory, uphold health and safety standards, and help develop new coffee offerings and seasonal promotions to delight guests and support store goals.

Qualifications

• Previous experience as Lead Barista or similar role in a cafe.
• Ability to work in-person at the Thuma Cafe in San Francisco.
• Availability to work flexible hours including weekends and holidays.
• Strong interpersonal skills and enjoy interacting with others.
• Extensive knowledge of coffee brewing techniques, espresso, and latte art.

Responsibilities

• Be an extension of the Thuma retail team and create an environment where people like to spend time.
• Manage cafe inventory and ordering in collaboration with the Store Manager.
• Ensure compliance with local health regulations.
• Oversee daily cafe operations, including opening and closing procedures.
• Lead and mentor baristas, providing guidance and training.
• Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
• Create and maintain a positive and collaborative work environment.
• Manage inventory, assist in placing orders, and monitor stock levels.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with management to optimize cafe efficiency and performance.
• Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
• Ensure clear communication between cafe and retail teams to cover all customers.
• Develop and implement new coffee offerings and seasonal promotions.

Skills

Lead Barista

In-person role

Weekend availability

People skills

Brewing techniques

Latte art

Leadership

Organizational skills

Customer service

Job description

Thuma is seeking a Lead Barista for our San Francisco cafe. You will lead daily cafe operations, mentor baristas, ensure exceptional coffee quality, and collaborate with the retail team to deliver excellent service. This role requires in-person presence, weekend availability, and a customer-centric, team-focused approach.

You will manage inventory, uphold health and safety standards, and help develop new coffee offerings and seasonal promotions to delight guests and support store goals.