Lead, Barista

SpartanNash; South Bend (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading food solutions company is seeking a Coffee Shop Manager in South Bend, Indiana. This role involves supervising staff, managing inventory, and ensuring high-quality customer service. Ideal candidates will have a high school diploma and strong skills in accounting and team management, contributing to a culture that values people first.

Benefits

Robust and competitive Total Rewards benefits package

Qualifications

• High school diploma or equivalent (GED) required.
• Proficiency in computer use (email, spreadsheets, etc.).
• Experience in developing and managing budgets.

Responsibilities

• Direct and supervise all Coffee Shop associates to provide high-quality customer service.
• Order and maintain inventory to ensure freshness and quality.
• Train others in departmental activities and suggestive selling techniques.

Skills

Attention to detail

Accounting and bookkeeping skills

Skills in delegating, directing, and implementing tasks

Knowledge of suggestive selling and product details

Education

High school diploma or equivalent (GED)

Job description

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers, U.S. military commissaries, retail store guests, and most importantly, our Associates. In fact, we envision a day when each will say, “I can’t live without them.”

Our SpartanNash family of 20,000 Associates ranges from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each plays an integral role in our People First culture, Operational Excellence, and Insights that Drive Solutions. Ready to contribute to our food solutions company? Apply now!

Location: 525 S. Mayflower Rd - South Bend, Indiana 46619

Job Description:

Position Summary:

This role is responsible for efficiently directing and supervising all Coffee Shop associates to provide high-quality customer service, achieve sales and profit goals, and ensure that work shifts contribute to the store’s financial well-being. Complete all other duties as assigned promptly.

Here’s what you’ll do:

• Order and maintain inventory to ensure freshness, quality, and turnover.
• Verify receivables for amount, quality, count or weight, and condition; store appropriately.
• Brew, mix, and blend beverages according to set standards.
• Handle spoiled or damaged products per guidelines.
• Train others in departmental activities and suggestive selling techniques.
• Manage the selection, scheduling, and supervision of staff to meet or exceed productivity levels.
• Familiarize with all products in the department; understand differences in price, taste, and preparation.
• Prepare food items following procedures.
• Maintain a clean, attractive, and well-stocked department.
• Perform additional responsibilities as needed.

Here’s what you’ll need:

• High school diploma or equivalent (GED).
• Proficiency in computer use (email, spreadsheets, etc.).
• Ability to read, write, comprehend, and interpret documents.
• Accounting and bookkeeping skills.
• Ability to interpret and analyze financial data.
• Experience in developing and managing budgets.
• Skills in delegating, directing, and implementing tasks.
• Knowledge of suggestive selling and product details.
• Attention to detail.

Physical Requirements:

The physical demands include lifting/moving up to 30 pounds frequently and up to 50 pounds occasionally, standing and walking for extended periods, and performing bending, stooping, twisting, and turning. The environment may vary in temperature and noise levels, with exposure to outside weather conditions. Travel requirements vary by assignment. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.

As part of our People First culture, SpartanNash offers a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer committed to diversity, inclusion, and providing equal employment opportunities to all, including individuals with disabilities and Veterans. We do not sponsor work visas for this position.