Lead AV Technician

Hyphn; San Diego (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Hyphn is seeking an experienced Installation Technician/Lead to install A/V systems in commercial spaces and lead field teams across multiple projects. You will read blueprints and CAD drawings, coordinate wiring, rack assembly, testing, and commissioning of A/V networks, while maintaining safety and meeting site schedules.

The role requires 3–5 years of hands-on AV installation experience, strong leadership, and the ability to manage on-site risk and client expectations.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of experience installing and maintaining high-quality audio-visual systems.
• AV industry certifications (CTS/CTS-I) a plus.
• Experience managing teams and/or projects in field construction sites.
• Ability to read project blueprints, CAD drawings, elevations, schematics and RCCs.
• Must maintain a valid driver’s license and clean driving record.

Responsibilities

• Lead installation technicians to complete A/V installations on time, on budget, and to quality standards.
• Maintain customer systems and SLAs with regular service visits and on-call availability.
• Document best practices and installation methods for process improvement.
• Train and develop other installation technicians.
• Test, label, and commission network, audio, and video cabling.
• Ensure safety and compliance with company policies across sites.

Skills

AV installation

Team leadership

Cabling & testing

Blueprints CAD

Equipment testing

Safety compliance

Driver's license

Education

High School Diploma or equivalent

AV industry certifications (CTS/CTS-I) a plus

College/Trade school in AV/Electrical or related field a plus

Tools

Biamp

Extron

Crestron

QSYS

Logitech/Zoom/Google Video Conferencing

Cisco/Poly/ClearOne systems

Job description

Duties & Responsibilities:Install A/V and related systems in commercial spacesLead teams of installation technicians to complete satisfactory A/V installations on time, on budget, and on qualityMaintain customer systems, customer service systems according to Service Level Agreements, including regular service visits, on-call availability when necessary, maintenance of firmware and other system requirements according to SLAsMaintenance of Hyphn’s internal A/V systems, development and upkeep of records, scheduling and coordination of routine maintenance, proactive performance checksDevelop and document best practices and preferred installation methods for process improvementTrain and develop other installation technicians.Read and interpret project blueprints, CAD drawings, elevations, schematics, reflected ceiling plans, call out possible project challenges and risks, and lead a team to install systems based on drawing packageTerminate, test and label network, audio and video cablingRack construction, pulling cable, and preparing equipment for installationInstallation of completed racks, projectors, monitors and related sub mountsAssist with testing system components to assure system completeness and conventionUse company approved installation methods and techniquesEnsure all work complies with company policies, procedures, standards and conventionsAssure each system’s physical completeness is in accordance with installation drawingsMaintain an on-going dialog with Lead Installation Technician and Project Engineer, ensuring that work quality, performance, and materials meet required schedules and expectationsMaintain assigned equipment inventory and assigned toolsHandle other duties related to the job as assigned by managementFollow and maintain proper safety practicesUnderstanding of Hyphn’s vision and mission, and our value proposition.Participate in training and self-development programs, to continuously improve skills and approachPerform other duties assigned by WPT leadershipJob Specifications/Qualifications:High School Diploma or equivalent as a prerequisiteAVIXA CTS or CTS-I is a plusOther A/V industry certificationsCollege Degree or Trade School Diploma in Audio or Electrical Engineering, Computer Science, Information Technology or other audio or video related degree, or 3-5 years of experience installing and maintaining high-quality audio-visual systemsBiamp, Extron, Crestron, QSYS, Logitech, Google Video Conferencing, Zoom, Cisco, Poly, ClearOne system installation and commissioning experience a plusExperience managing teams and/or projects in the field at construction sites in various phasesExperience installing audio-visual, teleconferencing, corporate video, control systems, low voltage, voice/data cabling, structured cabling, fiber optic, or related systems strongly preferredExperience using hand tools of the A/V and electronic related trades is a plus. This is inclusive of, but not limited to, wire strippers and crimpers for varying types of wire and cable, soldering tools/techniques, construction equipment such as scaffolding, hoists, pulleys, (concrete, brick & block) attachment devices, Unistrut steel support, etc.Must maintain a valid driver’s license with clean driving record and meet all eligibility requirements to drive a company vehicle throughout employment.The position of Installation requires the following attributes: technical capability, professionalism, self-motivation, self-discipline, focus and attention to detail and punctualityBasic computer skills using Microsoft OfficeEducation: High School Diploma or equivalent, some college preferred, technical trade school diploma or college degree a plus. 3-5 Years relevant experience.Supervisory Responsibilities: Leading project installation teams.Physical Demands:The position of Installation requires the following attributes: technical capability, professionalism, self-motivation, self-discipline, focus and attention to detail and punctualityMust be able to stand, kneel and crouch for long periods of timeMust be able to climb ladders and scaffoldingMust be able to lift more than 50 poundsMust be able to work in high places and in small, cramped placesMust be able to work in hot humid places as well as cold placesMust be able to maintain the following attributes while under pressure from deadlines: technical capability, professionalism, self-motivation, self-discipline, focus and attention to detailMust be able to maintain a safety-minded approach to all activitiesWork Environment: Project sites, Operations Center & Warehouse, spending time with other installers and service team members. Some time spent in Design Studio, an office, and showroom environment. So, installation duties will be in Hyphn’s own space, while most will be located on-site at customer locations.