Lead AV Installer, Low Voltage, Network Cabling Technician

ION AVT Inc.; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

ION AVT Inc. seeks an Audio Visual/Low Voltage Technician to install systems for businesses and homes in the Los Angeles area. You will manage daily A/V service staff scheduling and develop scopes of work for technicians, coordinating with field staff to ensure timely progress on service calls and projects.

The role includes supporting technicians with video and audio conferencing systems and overseeing installations requiring network access. Fiber certification is preferred by the team.

Qualifications

• Experience in telecommunications, electrical engineering, or related fields.
• Familiarity with smart home and conferencing systems.
• Proven ability to communicate effectively in writing and speaking.
• Control4, Crestron, and/or Lutron programming experience.
• Fiber Certification preferred.

Responsibilities

• Schedule A/V service staff daily.
• Create and develop daily scopes of work for service technicians.
• Coordinate with field service technicians to progress service calls.
• Support technicians with video and audio conferencing systems.
• Oversee service of video conferencing systems and networked devices.
• Maintain backlog of improvements and prioritize projects.
• Provide basic over-the-phone troubleshooting.
• Monitor project progress and deadlines.
• Provide updates to clients after service calls.

Skills

Wiring skills

Conferencing systems

Smart home systems

Communication skills

Control4/Crestron/Lutron programming

Telecommunications equipment knowledge

Tools

Cisco devices

Networking basics

Cable management

Job description

Job Description

ION AVT Inc. is where innovation thrives! Join our dynamic team where ideas come to life, voices are heard, and your potential is celebrated. Welcome to a community that redefines what's possible. Welcome to ION AVT Inc. — shaping the future, together.

We seek an Audio Visual/Low Voltage Technician to become an integral part of our team! You will be responsible for successfully installing our systems for businesses and for homes in the Los Angeles area.

Qualifications:

• Previous experience in telecommunications, electrical engineering, or other related fields
• Wiring skills: cable dressing, cable terminations: rj45, keystones, BNC, RCA, TRS(soldering), XLR, DB9, DB25, etc.
• Familiarity with telecommunications equipment
• Previous experience with Conferencing System set-ups
• Knowledge of Smart Home systems
• Excellent written and verbal communication skills
• Control4, Crestron, and/or Lutron Programming Experience

Job description

• Responsible for daily scheduling of A/V Service Staff
• Create and develop daily scopes of work for service technicians
• Communicate effectively with field service technicians in order to assist with the progress of service calls/projects
• Support field technicians, programmers, and commissioning technicians with the service and completion of video and audio conferencing systems
• Work closely with other IT departments when overseeing the service of video conferencing systems, new AV systems, and/or installing devices that require network access such as but not limited to AV Components, Smart TVs, CISCO devices, streaming and/or lecture capture
• Maintain a list of needed improvements to existing installations; prioritize improvement projects
• Ability to provide basic over-the-phone troubleshooting to determine best course of action with a client’s service request
• Monitor project progress and tasks within deadlines
• Provide feedback and updates to clients after completion of service calls

Additional Preferred Qualifications:

• Fiber Certification

Company Description

One source office and home automation company. Your one-stop technology provider. IT infrastructure, automation, audiovisual, surveillance/security.

Company Description

One source office and home automation company. Your one-stop technology provider. IT infrastructure, automation, audiovisual, surveillance/security.