Audio-Visual Install Technician

A-V Services, Inc.; Austin (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

ESOP

Health insurance

Life insurance

Dental program

401k

Paid vacations

Paid holidays

Job summary

A-V Services Inc. is hiring an Audio-Visual Install Technician to support corporate AV deployments across financial, pharmaceutical, and computing sectors. The role requires an associates degree in a technology field and/or at least 3 years of AV support experience, with proficiency in MS Word, Excel, and Outlook.

Weekend availability is required occasionally. The successful candidate will install, wire, test, and troubleshoot AV systems, collaborate with programmers, and maintain professional

Qualifications

• Associates degree or 3 years AV support experience in the AV industry.
• Proficiency with MS Word, Excel, and Outlook.
• Strong interpersonal skills, accuracy, and attention to detail.

Responsibilities

• Prioritize and execute tasks efficiently.
• Excellent termination, cable management and organization.

Skills

Customer service

AV support

Cable management

Troubleshooting

Crestron toolbox

DM/Extron/Cisco knowledge

Network troubleshooting

Technical communication

Education

Associates degree in technology-related field

3 years AV industry experience

Tools

MS Word

Excel

Outlook

Job description

A-V Services Inc., a leading Audio Video company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industries, is seeking an Audio-Visual Install Technician. Candidate must have great customer service skills with emphasis supporting the corporate sector, with comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 3 years of previous employment with AV support responsibilities in the AV industry.

Key Responsibilities:

• Effectively prioritize and execute tasks.
• Excellent termination, cable management and organizational skills
• Ability to operate power tools, lift heavy loads and work at heights using ladders and/or scaffolding.
• Demonstrate strong problem-solving and troubleshooting skills.
• Communicate technical information clearly and concisely.
• Collaborate with Control and DSP programmers in the field to load programs remotely.
• Read and interpret AV system flow diagrams and support documentation fluently.
• Troubleshoot and diagnose AV equipment failures,
• Utilizing Crestron Toolbox and experience with Crestron DM/Extron/Cisco certification is a plus.
• Knowledge of Bi-Amp, Poly, and ClearOne with the ability to modify DSP is a plus.
• Experience with integrated telepresence and VTC installations.
• Wire and rewire AV rack equipment.
• Troubleshoot network issues and possess knowledge of commercial IT networks for LAN or WAN.

Understand all areas of the A/V field, including, but not limited to:

• Switching/routing/interfacing technology
• Video & audio-conferencing technologies

Qualifications and Skills:

• Associates level college degree in a technology-related field and/or a minimum of 3 years of previous employment with AV support responsibilities in the AV industry.
• Proficiency in PC use, including MS Word, Excel, Outlook.
• Excellent interpersonal skills, accuracy, and attention to detail.
• Strong organizational skills to manage and maintain various working queues.
• Must be available for weekend work one to two times a month.
• Must maintain a professional appearance and communicate effectively with management and clients.
• Valid driver's license with a clean driving record.

Full-Time Position has benefits including employee stock ownership plan (ESOP), competitive and comprehensive health insurance, life insurance, dental program, 401k, 401k company contribution, short-term and long-term disability insurance, FSA, HRA, Commuter Benefit Card, full paid vacations, and paid holidays.

Join Our Diverse and Inclusive Team!

At AV Services Inc. we are committed to fostering an inclusive and diverse workplace where every team member is valued and empowered. We are proud to be an equal opportunity employer, welcoming all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic that makes you unique.

Our Commitment to Diversity and Inclusion:

Our employees are our greatest asset, and we believe that the diverse perspectives and experiences they bring are key to our success. We celebrate and encourage differences in age, ethnicity, family or marital status, language, physical and mental abilities, socio-economic status, and more. These unique attributes contribute to our vibrant culture, enhance our reputation, and drive our achievements.

Why Work With Us?

• Inclusive Culture: We embrace diversity in all its forms and are dedicated to creating an environment where everyone feels respected and valued.
• Empowerment: We support our employees' growth and self-expression, recognizing that their individual talents and innovations are vital to our success.
• Community: Join a team that values collaboration and the collective strength of diverse backgrounds and ideas.