Lead Associate, Facilitator

QXO; Coppell (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision insurance

PTO, holidays, parental leave

Paid training and certifications

Legal assistance

Identity protection

Pet insurance

Employee assistance program

Job summary

QXO is seeking a trainer with extensive waterproofing industry experience to deliver instructor-led and virtual training. You will organize materials, tailor delivery to learners from frontline to senior leaders, and maintain positive learning environments.

You will certify and mentor new facilitators, collaborate with instructional designers on new initiatives, and stay current on industry trends. Travel up to 30% to deliver in-person training.

Qualifications

• 5+ years of experience in a technical/sales position within the waterproofing industry.
• 4+ years of exceptional facilitation experience delivering training to multiple levels and programs, including both virtual and instructor-led training.
• Strong technical proficiency in Microsoft Office and video conferencing technology (Teams, Zoom).
• Technical proficiency in CRM systems – Salesforce; familiarity with Oracle systems.
• Highly organized with the ability to manage multiple tasks without sacrificing quality.
• Proactive problem-solving with strong decision-making and self-motivation.
• Excellent written and verbal communication skills.
• Ability to travel up to 30% for in-person training.
• 2+ years of people leading experience is a plus.

Responsibilities

• Lead trainer for multiple programs across QXO organizations, certifying and mentoring new facilitators.
• Deliver instructor-led and virtual training events; organize materials and support learners before, during, and after sessions.
• Tailor delivery to audiences from frontline to senior leaders and create positive learning environments.
• Identify and recommend program improvements to instructional designers.
• Collaborate with stakeholders and instructional designers to deploy new programs and learn internal processes.
• Stay up to date on waterproofing industry trends and vendor products and training programs.

Skills

Waterproofing industry experience

Facilitation

Training delivery

Excellent communication

Leadership (people leading)

Problem solving

Tools

Salesforce

Oracle

Microsoft Office

Microsoft Teams

Zoom

Job description

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

What You’ll Do

• Bring extensive experience in the waterproofing industry, including technical product knowledge, field site visit protocols, and major manufacturer offerings.
• Demonstrate exceptional facilitation and communication skills with an ability to engage groups, generate conversation, and present content in a compelling and impactful style. Deliver instructor-led training events in person and virtually. Organize materials and provide support to learners before, during, and after training events.
• Prepare, create, and maintain positive learning environments for groups of all levels, from frontline to senior leaders, and be able to tailor delivery to the audience.
• Identify and proactively recommend program improvements to instructional designers.
• Serve as the lead trainer for multiple programs across QXO organizations, certifying and mentoring new and existing facilitators, including guest facilitators, to ensure consistency and excellence in delivery.
• Collaborate with key stakeholders and instructional designers on the development and deployment of new programs and initiatives. Learn internal processes and products to educate others credibly.
• Stay up to date on trends in the waterproofing industry and with major vendors’ products and available training programs.
• Stay current on training, facilitation, leadership, and learning methodologies.

What You’ll Bring

• 5+ years of experience in a technical/sales position within the waterproofing industry with extensive knowledge of the waterproofing industry, including products, systems, and top vendors.
• 4+ years of exceptional facilitation experience delivering training to multiple levels and programs, including both virtual and instructor-led training.
• Strong technical proficiency in Microsoft Office and video conferencing technology, specifically Microsoft Teams and Zoom.
• Technical proficiency in CRM systems – Salesforce preferred, familiarity with Oracle systems.
• Highly organized with the ability to prioritize and complete multiple tasks without sacrificing quality and accuracy.
• Proven proactive approach to problem-solving with strong decision-making skills; self-motivated.
• Excellent written and verbal communication skills.
• Ability to travel up to 30% of the time to deliver in-person training.
• 2 + years of people leading experience is a plus.

What You’ll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certificationsLegal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.