Lead Associate Dock

Goodwill of Central and Coastal Virginia in; Virginia Beach (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Lead Associate Dock (Finance) to direct dock activities, supervise staff, and ensure the safe, expedient loading, unloading, and movement of material.

Responsibilities include coordinating trailer handling, maintaining outbound shipment records, delivering strong customer service, seeking efficiencies, and assisting with trailer movements as required. A high school diploma or GED and 3 years related experience are preferred.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• 3 years' experience in a related field required.

Responsibilities

• Coordinate the loading and off-loading of trailers, pre-sort and transfer material from the dock to designated departments, safely and efficiently.
• Maintain accurate documentation and oversight of outbound shipments.
• Provide excellent customer service to external and internal customers.
• Seek process efficiencies and provide timely feedback to leadership.
• Provide trailer movement as needed.

Education

High School Diploma or GED

3 Years' experience in related field

Job description

Goodwill of Central and Coastal Virginia

Lead Associate Dock (Finance)

Position Summary

To provide direction and supervise dock activities and personnel. Ensure the safe and expedient loading, unloading and movement of material, preventative maintenance check on equipment, and accomplish any other tasks as directed by the Manager, Transportation or Assistant Manager, Transportation.

Essential Duties

1. 1. Coordinate the loading and off-loading of trailers, pre-sort and transfer material from the dock to designated departments, safely and efficiently.
2. 2. Maintain accurate documentation and oversight of outbound shipments.
3. 3. Provide excellent customer service to external and internal customers.
4. 4. Seek process efficiencies and provide timely feedback to leadership.
5. 5. Provide trailer movement as needed.

Supervisory Responsibilities

The associate in this position has supervisory responsibility for designated associates in their department.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• 3 Years' experience in a related field required.
• No professional certifications are required for this position.
• Valid state driver's license, insurance and satisfactory driving record are required.
• The associate in this position will be required to successfully pass a criminal background check.

Competencies

Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge, Builds/Leads Teams

Safety Statement

Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies. Managers have the added responsibility to ensure the compliance of their team members.

Information Privacy and Security

This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Physical Demands/Work Environment/Work Conditions

• The associate is required to lift 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds.
• The associate works in an environment with frequent exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.