Lead Associate, Credit Operations

QXO; Savage (MD); Hybrid; USD 70,000 - 95,000; Full time

Job summary

QXO is a leading distributor and installer of building products, expanding credit operations through a hybrid role based in Savage, MD or Dover, DE. The Lead Associate, Credit Operations will manage credit processes, assess risk, and guide junior staff in a fast-paced environment.

The role emphasizes day-to-day credit activities, customer credit assessments, and collaboration with the Credit Operations team to ensure accurate and timely credit decisions.

Qualifications

• Experience in commercial credit and accounts receivable
• Ability to guide team members in a fast-paced environment
• Strong analytical thinking and customer service skills

Responsibilities

• Support day-to-day execution of credit operations and established credit procedures.
• Review and process new customer credit applications and existing account requests.
• Evaluate customer creditworthiness using payment history, credit reports, financial information, and other data.
• Recommend or approve credit limits and account terms within established authority levels.
• Monitor customer credit exposure and identify accounts requiring additional review.
• Review requests for credit-limit changes, account releases, credit holds, and other account actions.
• Handle complex or higher-risk credit requests and escalations as needed.

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

As a Lead Associate, Credit Operations at QXO, you’ll support day-to-day credit and collections activities while serving as an experienced resource for the Credit Operations team. You’ll manage complex customer accounts, evaluate credit risk, support collections and account resolution, and provide guidance to team members while helping ensure credit processes are completed accurately, efficiently, and consistently. The ideal candidate combines strong commercial credit and accounts receivable knowledge with analytical thinking, customer service, and the ability to guide others in a fast-paced environment.

This is a hybrid position that can be based out of our Savage, MD or Dover, DE offices.

Responsibilities

Credit Operations

• Support day-to-day execution of credit operations and established credit procedures
• Review and process new customer credit applications and existing account requests
• Evaluate customer creditworthiness using payment history, credit reports, financial information, and other available data
• Recommend or approve credit limits and account terms within established authority levels
• Monitor customer credit exposure and identify accounts requiring additional review
• Review requests for credit-limit changes, account releases, credit holds, and other account actions
• Handle complex or higher-risk credit requests and esc...