Hybrid Credit Operations Lead – Collections & Risk

QXO; Savage (MD); Hybrid; USD 70,000 - 95,000; Full time

Job summary

QXO is a leading distributor and installer of building products, expanding credit operations through a hybrid role based in Savage, MD or Dover, DE. The Lead Associate, Credit Operations will manage credit processes, assess risk, and guide junior staff in a fast-paced environment.

The role emphasizes day-to-day credit activities, customer credit assessments, and collaboration with the Credit Operations team to ensure accurate and timely credit decisions.

Qualifications

• Experience in commercial credit and accounts receivable
• Ability to guide team members in a fast-paced environment
• Strong analytical thinking and customer service skills

Responsibilities

• Support day-to-day execution of credit operations and established credit procedures.
• Review and process new customer credit applications and existing account requests.
• Evaluate customer creditworthiness using payment history, credit reports, financial information, and other data.
• Recommend or approve credit limits and account terms within established authority levels.
• Monitor customer credit exposure and identify accounts requiring additional review.
• Review requests for credit-limit changes, account releases, credit holds, and other account actions.
• Handle complex or higher-risk credit requests and escalations as needed.

Job description

QXO is a leading distributor and installer of building products, expanding credit operations through a hybrid role based in Savage, MD or Dover, DE. The Lead Associate, Credit Operations will manage credit processes, assess risk, and guide junior staff in a fast-paced environment.

The role emphasizes day-to-day credit activities, customer credit assessments, and collaboration with the Credit Operations team to ensure accurate and timely credit decisions.