Lead Associate, Business Operations – Shared Services Data Analyst

Jobtailor; Connecticut; On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Data Analyst in Connecticut to build dashboards, automate reporting, and translate data into actionable insights. You will collaborate with business partners to address reporting needs and promote data-driven decision-making.

The role emphasizes data governance, quality, and documentation, including maintaining a data dictionary and supporting data literacy across the organization.

Qualifications

• Minimum of a High School Diploma or equivalent, plus at least 3 years of relevant experience.
• Foundational experience with data reporting and visualization.
• Understanding of data governance, data quality, metrics, and reporting standards.
• Strong attention to detail and ability to handle sensitive information.
• Excellent written and verbal communication; able to document processes for non-technical audiences.

Responsibilities

• Build dashboards, reports, and automate processes to support reporting needs.
• Maintain and enhance dashboards with data-driven improvements.
• Develop and maintain a data dictionary documenting metrics, data sources, and calculations.
• Audit reports and distribution lists for access control and privacy compliance.
• Partner with Data Governance team to define and enforce data standards.

Skills

Data Analysis

Data Visualization

Data Governance

Data Quality

Microsoft Excel

Communication

Collaboration

Education

High School Diploma or equivalent

Tools

MS Office Suite

Microsoft Excel

Job description

• Build Dashboards, Reports, and Automate Processes (50%)
• Maintain and enhance existing dashboards by collaborating with business partners to understand reporting needs, prioritize requests, and implement data-driven improvements.
• Develop and maintain a data dictionary that clearly documents and defines key metrics, data sources, and calculation methodologies to promote consistency and transparency.
• Partner with the Data Infrastructure team to define reporting requirements and data models to shape self-service analytics.
• Review and analyze existing reports to ensure alignment in metric definitions, improve data accuracy, and identify opportunities to consolidate or retire redundant reports.
• Conduct audits of existing reports and distribution lists to verify appropriate access, ensure compliance with data privacy and confidentiality requirements, and support responsible data governance.
• Maintain existing automations and develop additional process automation required for automated reporting and dashboard updates.
• Data Analysis (25%)
• Analyze data to identify trends, patterns, and insights, and translate findings into clear, actionable recommendations to support workforce and business decisions.
• Respond to ad hoc data requests by preparing clear summaries and visualizations that accurately describe the requested data, highlight key takeaways, and support informed decision-making.
• Support data literacy efforts by helping business partners and other employees understand how to interpret, use, and apply data appropriately in compliance with established definitions, privacy standards, and reporting guidelines.
• Data Stewardship (25%)
• Support data stewardship practices by helping to document data ownership, data definitions, and usage standards to promote data quality, consistency, and accountability.
• Assist in monitoring data quality and integrity by identifying data issues, escalating discrepancies, and partnering with system owners to support remediation efforts.
• Partner with the Data Governance team to define and enforce BOSS data standards.

Requirements

• Minimum of a High School Diploma or equivalent, plus at least 3 years of relevant experience
• Foundational experience working with data reporting and visualization through internships, academic projects, or entry-level professional roles.
• Basic understanding of data concepts such as data governance, data quality, metrics, and reporting standards.
• Strong attention to detail and demonstrated ability to handle sensitive and confidential information appropriately.
• Effective written and verbal communication skills, with the ability to document processes and explain data clearly to non-technical audiences.
• Ability to manage multiple tasks, meet deadlines, and collaborate with cross-functional teams in a fast-paced environment.
• Professional proficiency in MS Office suite, including Microsoft Excel (e.g., formulas, pivot tables, basic data validation) and comfort working with structured datasets
• Professional proficiency in spoken and written English

Core Competencies

Demonstrates expertise in data reporting, visualization, and analysis, with a strong focus on data governance and quality. Proficient in collaborating with cross-functional teams to enhance data-driven decision-making and maintain compliance with reporting standards.

Highest-signal resume keywords

• Data Reporting
• Data Visualization
• Data Governance
• Data Quality
• Microsoft Excel

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Dashboard Development
• Process Automation
• Data Dictionary Management
• Metric Definition
• Data Auditing
• Data Stewardship
• Trend Analysis
• Data Interpretation
• Data Documentation

Soft Skills

• Attention to Detail
• Effective Communication
• Collaboration
• Time Management
• Problem-Solving

Industry Keywords

• Data Privacy
• Data Quality Standards
• Reporting Guidelines
• Data Integrity
• Data Ownership

Tools & Technologies

• MS Office Suite
• Microsoft Excel