Lead Assistant Golf Professional

Kids for the Future; Savannah (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Landings Golf and Athletic Club on Skidaway Island, 12 miles from historic Savannah, is seeking a Lead Assistant Golf Professional to supervise staff, oversee staffing, and maintain golf operations to club standards.

The role requires PGA/LPGA Apprentice or Member, strong leadership, and exceptional guest service; you will lead daily huddles, manage tee sheets, participate in events, and mentor team members to elevate the guest experience.

Qualifications

• Professional level written and oral communication skills.
• Ability to supervise and coach staff with a focus on guest experience.
• Knowledge of golf operations and budgeting basics.

Responsibilities

• Supervise, coach and evaluate staff including starters, outside service attendants and assistants.
• Oversee staffing the golf operations including recruiting, hiring, and training.
• Oversee development and oversight of work schedules and daily duties for golf operations.
• Lead daily huddle meetings and assist Head Golf Professional as needed.
• Manage tee sheets, guest check-in and fee collection; ensure accuracy and timeliness.

Skills

Leadership

Communication

Organizational skills

Guest service

Education

High School Diploma or related required

Tools

Windows

Outlook

Word

Excel

Publisher

PowerPoint

Job description

Description

The Landings Golf and Athletic Club is a private luxury residential club on Skidway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, eight unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success.We are devoted to providing the best work experience and benefits possible for our team members through the below offerings.

Come join our team on the Island of Much More!

Lead Assistant Golf Professional Job Duties & Responsibilities:

• Supervise, coach and evaluate new and existing staff including starters, outside service attendants, retail attendants and assistant golf professionals


• Directly oversee staffing the golf operations including recruiting, hiring, and training in accordance with W.E.L.L. standards


• Oversee the development and oversight of work schedules and daily duties for outside and inside golf operations


• Oversee labor reporting and management of financial labor budgets and implement staffing efficiencies when needed


• Encourage, mentor, coach, train and develop team members to ensure their maximum value so that the guest experience is realized


• Conduct performance reviews and provide corrective coaching with the Head Golf Professional


• Responsible for the training and ensuring all staff members being W.E.L.L certified


• Hold all team members accountable for their areas of responsibility in accordance with W.E.L.L Standards


• Responsible for daily opening & closing procedures ensuring the shop is cleanly, stocked, and prepared to meet club standards


• Lead daily huddle meetings in the absence of Head Golf Professional


• Complete daily operational reviews of all golf operations member facing and heart of house areas.


• Acting Manager on Duty in the absence of the Head Golf Professional


• Control and manage daily tee sheets and play; ensure efficient and correct guest check in and fee collection


• Review and process invoices, ensuring accuracy, proper approvals, and timely manner


• Prepare reports, operational analyses, and recommendations for leadership


• Assist Head Golf Professional in operational revenue and expense forecasts


• Assist Head Golf Professional in the development and management of operational budgets


• Analyze financial performance and recommend operational improvements as needed to the Head Golf Professional


• Provide leadership in member engagement, including but not limited to continuous engaging with members and guests on the golf course and practice facility


• Develop and implement operating procedures for facility specific needs when in alignment and accordance with Club W.E.L.L standards and Golf Operations Department processes


• Manage pace of play initiatives and policies regularly throughout daily course rides


• Resolve member concerns utilizing W.E.L.L standards and individual judgement


• Assist in managing and executing internal and external golf events to ensure events run efficiently and professionally


• Actively involved in retail management and sales within their respective club


• Responsible for the leadership of merchandising including receiving, displaying, taking inventory, and promoting golf shop sales in accordance with directives from the Head Golf Professional and Retail Directo


• Ensures golf shop is being kept clean and organized


• Provide instruction to guests and members including individual lessons, clinics, and junior camps as needed


• Ensures practice facility is maintained, and members are provided with a positive practice experience to include clean practice balls, proper bag stand setup, daily rotation of hitting areas, and clean range mats, as needed


• Assist in management of golf cart fleet to include maintenance and ensure golf carts are up to The Landings Golf & Athletic Club standards for cleanliness and safety as directed by the Head Golf Professional


• Enforce Club rules and policies with members and guests


• Enforces USGA rules and golf with members and guests


• Assure that all work is performed within the club’s safety standards


• Attend weekly meetings facility as needed and Golf Department meetings in the absence of the Head Golf Professional


• Plays golf with members when approved by the Head Golf Professional


• Maintains personal and professional development


• Serve as a leader and ambassador for our Club in industry events and tournaments.


• Lead safety review of all golf operation areas in


• All other tasks as assigned

Lead Assistant Golf Professional Minimum Qualifications and Experience:

• High School Diploma or related required


• PGA/LPGA Apprentice or Member required


• Must be experienced in Golf Operations & Tournament/Group Golf Operations


• Prior experience with Golf Event Management programs such as Golf Genius System


• Knowledge of USGA Rules of Golf & GHIN Handicap system preferred


• Professional level written and oral communication skills


• Accurate typing, filing, record keeping, grammar, and spelling


• A demonstrated ability to act independently, organize workload, set priorities, work well under deadline pressures, adapt to change, and handle confidential information


• Possesses a passion for customer service and elevated guest experiences


• Extremely flexible with ability to reprioritize work as required, work in a team environment, and present a positive demeanor


• Ability and willingness to work after hours or on weekends on an occasional basis to meet workload, event or Club demands


• Ability to understand and summarize complex concepts presented in board meetings and keep impeccable notes for reporting purposes


• Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination


• Advanced computer skills using Windows, Outlook (Word, Excel, Publisher, and PowerPoint)

Lead Assistant Golf Professional Physical Demands:

• Sits at computer & answer phone 20% of workday


• Ability to walk and stand for extended periods, sit, reach, grasp, talk, hear, listen, bend, twist, kneel and perform repetitive motions


• Ability to push, pull, lift, carry or otherwise move up to 20 lbs


• Ability to work in a variety of outside weather conditions, including extreme heat, cold, wind and rain


• Ability to work varied shifts inclusive of evenings, weekends and holidays


• Playing golf and/or hitting golf balls 10% of shift