Lead Assistant Golf Professional

Quail West Golf and Country Club

Naples (FL)

On-site

USD 70,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary and benefits

End of Season Bonus

Generous paid time off

Complimentary employee meals

Instruction and teaching opportunities

Tournament and event experience

Professional development and career成长

Team-oriented work environment

36-hole private club in Naples, FL

Job summary

Quail West Golf and Country Club in Naples, Florida seeks a Lead Assistant Golf Professional to lead daily Golf Operations under the Head Golf Professional and Director of Golf. You will coordinate staff, oversee tee-sheet accuracy, and run Men’s and Couples tournaments while delivering top-tier member service.

You will instruct members and guests, manage golf shop relations, and collaborate with departments to ensure flawless events and a premier club experience.

Qualifications

PGA/LPGA Class A Member or Associate preferred.
Experience running tournaments and golf events.
Strong communication and organizational skills.
Experience with instruction, clinics, and player development programs.
Experience with Golf Genius, GHIN, ForeTees, and POS systems preferred.
Private club experience preferred but not required.
Service-oriented and hospitality focused.
Ability to work in a team environment and lead staff when needed.

Responsibilities

Support the Head Golf Professional and Director of Golf with committee communications and meetings; provide operational updates and follow-through on actions.
Develop annual tournament activities calendar with senior staff and Golf Committee.
Lead Men's and Couples tournaments; oversee Golf Genius setup, registration, handicaps, pairings, scoring, prizes, and reconciliation.
Create tournament timelines, staff assignments, and event checklists; communicate with members, guests, staff and partner departments.
Coordinate course setup, scorecards, signs, and materials; ensure readiness before each tournament.
Act as daily point person for Golf Professionals and Golf Shop; coordinate with Starters, Rangers, Outside Ops.
Assist in scheduling and deployment planning for adequate coverage and service continuity.
Own ForeTees tee sheets for both courses; manage event blocks and charges; review for calendar alignment.

Skills

Communication

Team leadership

Hospitality focus

Tournament experience

Player development

PGA/LPGA Class A

Private club experience

Education

PGA/LPGA Class A Member or Associate

Tools

Golf Genius

GHIN

ForeTees

POS systems

Job description

Overview

The Lead Assistant Golf Professional serves as the hands on operational leader for Golf Operations, translating the direction of the Head Golf Professional and Director of Golf into well-organized, accountable execution. This position coordinates daily staff assignments, owns tee-sheet creation and accuracy, and leads the planning and execution of Men's and Couples tournament operations. Through a hands-on approach, proactive communication, personal accountability, and attention to detail, the Lead Assistant Golf Professional plays an integral role in the daily execution of Golf Operations. This individual takes ownership of essential operational responsibilities, ensuring that daily activities, tournament preparation, and member services are carried out efficiently, accurately, and to the highest standards. By independently managing these responsibilities and anticipating operational needs, the Lead Assistant supports the Head Golf Professional's ability to focus on team development, departmental leadership, and overall operational oversight. The position also actively contributes to golf instruction, member engagement, and other professional services as assigned.

Experience Required

PGA/LPGA Class A Member or Associate preferred
Experience running tournaments and golf events
Strong communication and organizational skills
Experience with instruction, clinics, and player development programs
Experience with Golf Genius, GHIN, ForeTees, and POS systems preferred
Private club experience preferred but not required
Service-oriented and hospitality focused
Ability to work in a team environment and lead staff when needed.

Essential Responsibilities

Support the Head Golf Professional and Director of Golf with relevant committee communications and attend meetings as assigned; provide operational updates, tournament information, and follow-through on action items.
Work closely with the Head Professional, Director of Golf, and the Golf Committee in developing the annual tournament activities calendar.
Serve as the primary operational lead for Men's and Couples tournaments, overseeing Golf Genius setup, registration, formats, handicaps, pairings, scoring, results, prizes, and post-event reconciliation.
Develop tournament timelines, staff assignments, and event checklists; communicate schedules and pertinent event details to members, guests, staff, and partner departments.
Coordinate course setup, cart signs, scorecards, rules sheets, hole assignments, scoring stations, and event materials, confirming readiness before each tournament.
Serve as the daily point person for Golf Professionals and Golf Shop personnel and coordinate operational assignments with Starters, Player Assistants/Rangers, and Outside Operations leadership; provide direction within the Club's established reporting structure.
Assist the Head Golf Professional in preparing and adjusting schedules and deployment plans to ensure appropriate coverage, clear assignments, and service continuity.
Own the creation, configuration, advance verification, and ongoing accuracy of daily ForeTees tee sheets for both courses, including event blocks, course closures, booking restrictions, starting intervals, and member/guest charges.
Implement a repeatable tee-sheet review process to confirm future schedules align with the maintenance calendar, tournament calendar, Club policies, and approved course availability.
Lead daily pre-shift communication of course conditions, event schedules, member needs, staffing assignments, and service priorities; verify completion and address gaps promptly.
Monitor the practice facilities, support member needs, and coordinate with responsible staff to maintain presentation, readiness, and service standards.
Interface daily with the Starters and Rangers to monitor pace of play and other golf course activities.
Regularly interface with the membership on the golf course.
Promote the facility programs, events, and image to the membership.
Provide private and group instruction to members and guests.
Support Golf Shop service and sales in coordination with the Director of Retail; assist with inventory or merchandising initiatives as assigned, without duplicating retail department ownership.
Devotes a reasonable amount of time to play golf with members.
Maintains playing ability and works to stay competent in all areas of the game. Represents the club in area professional events including local events with approval of the Head Golf Professional/Director of Golf.
Maintain a dialogue with the golf course superintendent and become familiar with the course-related activities and their impact on the golf experience.
Be thoroughly familiar with the Rules of Golf.
Fairly enforce Club rules & regulations consistently.
Exhibit the highest level of customer service to the members and their guests.
Communicate in a professional manner and tone with fellow staff across all departments.
Maintain a clean and organized workspace.
Resolve routine operational and member-service issues within delegated authority; promptly elevate significant member concerns, safety matters, equipment failures, and personnel issues to the Head Golf Professional.
Direct daily workflow through clear delegation, coaching, prioritization, and completion checks, ensuring the operation functions effectively without repeated supervisory intervention.
Demonstrate ownership of departmental outcomes, including accuracy, preparation, staff accountability, and timely follow-through.
Maintain a forward-looking operational calendar and provide the Head Golf Professional with concise updates on upcoming events, staffing needs, member issues, and unresolved action items.