Head Golf Professional

Ardea Country Club; Florida; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Job summary

Ardea Country Club is seeking a Head Golf Professional in Florida to promote golf, enhance member experiences, and drive revenue through programs and clinics.

You will oversee golf shop operations and deliver instruction to members and guests, maintaining Invited and PGA/LPGA standards while building strong relationships with the member community.

Qualifications

• PGA or LPGA Certification is mandatory.
• 5+ years of professional experience in golf operations and customer service.
• A high school diploma or equivalent.

Responsibilities

• Deliver efficient and friendly customer service across pro shop areas.
• Provide high-quality golf instruction per Invited and PGA/LPGA standards.
• Develop and promote clinics, private lessons, and programs for adults, juniors, and seniors.
• Promote the game of golf and the club with professionalism and engagement.
• Lead committees, host clinics, and play rounds with members and guests.
• Plan, promote, and execute tournaments and special golf events.

Skills

Leadership

Customer service

Golf instruction

Staff training

Education

High School Diploma

PGA/LPGA Certification

Job description

Overview

The Head Golf Professional is responsible for promoting the game of golf and creating an exceptional experience for members and guests at the club. This role delivers outstanding customer service, oversees golf shop operations, and manages golf-related activities. The position collaborates with the management team to drive revenue growth through innovative programming, member engagement initiatives, and high-quality instruction. This role requires a deep passion for golf, strong leadership skills, and the ability to foster a positive environment that encourages participation, enjoyment, and a sense of community among members and guests.

Experience Required

Required

• A high school diploma or equivalent.
• A minimum of 5 years of professional experience in golf operations and customer service, demonstrating a strong commitment to enhancing the member experience.
• PGA or LPGA Professional Certification is mandatory, reflecting a high level of expertise in golf instruction and operations.

Preferred

• A college degree in a related field.
• Proven experience with direct financial management and budget responsibilities, ensuring effective oversight and strategic planning.
• Proven ability to handle confidential company information and sensitive employee matters with discretion and professionalism.
• Commitment to upholding the highest level of ethical work standards.

Essential Responsibilities

• Deliver efficient and friendly customer service across all areas of the pro shop, ensuring a welcoming and professional experience for members and guests.
• Provide high-quality golf instruction to members and guests in accordance with Invited and PGA/LPGA standards.
• Develop and promote a variety of golf clinics, private lessons, and programs for adults, juniors, and seniors.
• Actively promote the game of golf and the club by maintaining a high standard of professionalism, service, and engagement.
• Build strong relationships with members by leading or participating in committees, hosting clinics for various groups, offering personalized golf lessons, and playing rounds with members and guests.
• Create and manage an annual golf calendar outlining activities and events designed to enhance the member experience.
• Establish and achieve sales and instruction goals, ensuring compliance with company policies and procedures.
• Develop, implement, and oversee aggressive golf revenue strategies, marketing initiatives, and net revenue plans, adhering to budgeting and revenue guidelines.
• Supervise outside golf operations, including marshals, starters, and golf shop attendants, to ensure staff performance aligns with daily procedures and policies.
• Lead and oversee golf shop operations by training, motivating, and conducting regular staff meetings to ensure a cohesive and well-informed team.
• Manage and direct golf operations staff, including recruiting, hiring, performance evaluations, and development.
• Build a service excellence team that understands the relationship between value, member satisfaction, and member retention.
• Plan, promote, and execute all tournaments and special golf events, ensuring seamless coordination across operations such as Food & Beverage.
• Oversee all aspects of event promotion, scheduling, execution, and post-event wrap-up.
• Ensure staff are properly trained and consistently follow club guidelines and procedures, particularly regarding closing business functions.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs