Lead Appliance Pickup Driver (Box Truck)

SMS Group; Burlington (NJ); On-site; USD 28,000 - 39,000; Full time

Job summary

SMS Group in Burlington, NJ is seeking an Appliance Route Driver to lead the daily appliance pickup process, using a 16' or 26’ box truck to collect appliances while ensuring high customer satisfaction. The role involves leading a two-person crew, traveling to homes, and meeting KPIs for pickups.

The position requires a valid driver’s license, 2–3 years of box truck experience, strong communication, and the ability to work flexibly including evenings and weekends.

Qualifications

• Valid Driver's License and a clean driving record.
• 2–3 years of experience operating box trucks.
• Excellent communication and interpersonal skills.
• Professional appearance.
• Familiarity with mobile devices.
• Able to lead and build rapport with customers.
• Able to work independently and with a team.
• Flexible schedule including evenings and weekends.
• Able to pass background check and drug screening.

Responsibilities

• Lead a two-man crew to safely remove appliances from customer homes.
• Travel to customer homes and meet customers to remove identified appliances.
• Operate a 16' / 26’ box truck, with lift gate, for scheduled pickups.
• Meet daily/weekly/monthly pickup KPIs.
• Maintain a professional image of project partners.
• Track and report pickups using a mobile device.
• Collaborate with program staff to identify process improvements.
• Perform related training and duties as required.

Skills

Communication

Leadership

Customer service

Teamwork

Problem-solving

Tools

Mobile devices

Job description

SMS Group in Burlington, NJ is seeking an Appliance Route Driver to lead the daily appliance pickup process, using a 16' or 26’ box truck to collect appliances while ensuring high customer satisfaction. The role involves leading a two-person crew, traveling to homes, and meeting KPIs for pickups.

The position requires a valid driver’s license, 2–3 years of box truck experience, strong communication, and the ability to work flexibly including evenings and weekends.