Lead Analyst, Controls & MCA Oversight

Citigroup Inc.; Jacksonville (FL); On-site; USD 104,000 - 156,000; Full time

Job summary

Citigroup Inc. is seeking a Cross-disciplinary Controls professional in Jacksonville, FL to help assess and strengthen internal controls across MCA, QA, monitoring, and governance reporting.

You will work with stakeholders to design, implement, and test controls, while supporting incident management and oversight of risk governance activities. The role emphasizes enterprise risk management, policy adherence, and continuous process improvement to protect Citi's reputation, clients, and assets.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 6–10 years in operational risk management, compliance, audit, or related control functions in finance.
• Strong knowledge of controls development and execution.
• Experience with Citi policies, standards and procedures.
• Excellent analytical, verbal and written communication skills.

Responsibilities

• Support assessment of existing controls and identify improvements.
• Drive controls enhancements to increase efficiency and reduce risk.
• Support Enterprise Risk Management framework and compliance adherence.
• Oversee MCA program attestation, quality oversight, and reporting.
• Execute MCA per ORM policy and applicable standards and procedures.
• Collaborate with stakeholders to develop corrective action plans for control gaps.
• Assist in governance reporting and Citi's committee oversight activities.
• Escalate and manage control issues with transparency and accountability.

Skills

Analytical Thinking

Assessment

Business Acumen

Constructive Debate

Controls Lifecycle

Governance

Issue Management

Process Design

Risk Management Lifecycle

Stakeholder Management

Education

Bachelor's degree

Master's degree preferred

Tools

Excel

PowerPoint

Word

Microsoft Office Suite

Job description

Citigroup Inc. is seeking a Cross-disciplinary Controls professional in Jacksonville, FL to help assess and strengthen internal controls across MCA, QA, monitoring, and governance reporting.

You will work with stakeholders to design, implement, and test controls, while supporting incident management and oversight of risk governance activities. The role emphasizes enterprise risk management, policy adherence, and continuous process improvement to protect Citi's reputation, clients, and assets.