Lead Alarm Technician

Simply Connected, Inc.; Las Vegas (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading security solutions provider in Las Vegas seeks a skilled technician for security installations. The role involves working both independently and with a team to complete installations and provide customer service. Candidates should have at least 5 years of experience, knowledge of Alarm.com products, and strong communication skills. Join a dedicated team focused on integrity and high-quality service.

Qualifications

• Minimum 5 years of experience in security and surveillance.
• Alarm.com certification preferred.
• Ability to work on a rotating 'on-call' service schedule.

Responsibilities

• Complete security and surveillance installations.
• Interact with sales staff to meet customer expectations.
• Program security systems based on project design.

Skills

Excellent communication skills

Strong problem-solving skills

Ability to use hand and power tools

Detail-oriented and organized

Strong knowledge of networking

Tools

Alarm.com

DSC

Qolsys

2GIG

Job description

Job Summary

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to use hand and power tools

Key Job Responsibilities

• Complete security and surveillance installations
• Program security systems
• Install systems per sales design
• Interact with sales staff so install is completed based on customer expectations
• Program security and surveillance systems
• Knowledge of advanced security measures
• Advanced knowledge of Alarm.com platform
• Advanced knowledge of Alarm.com Mobile Tech
• Proficient with Alarm.com access control
• Excellent customer service skills

Minimum Job Requirements

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Alarm.com certification preferred
• Advanced knowledge of DSC required
• Advanced knowledge of Qolsys preferred
• Advanced knowledge of 2GIG
• Advanced knowledge of Alarm.com products required
• Intermediate or Advanced knowledge of access control
• Strong knowledge of both hard-wired and wireless installation
• Strong knowledge of new construction trim
• Strong knowledge of networking
• Maintain confidentiality
• Strong knowledge of large deployments in custom homes
• Clean driving record and background check
• Current Sheriffs card or ability to obtain required
• Minimum 5 years security and surveillance required
• Positive attitude and teamwork required

About Simply Connected

Simply Connected is a company that has been built, over 20 years, by two leaders, on integrity, honesty, hard work, and dedication to our clients. We strive every day to grow, learn, listen, and perfect our craft. Our team operates on mutual trust and respect for each other. If you want to join a team with a culture second to none in this industry, we look forward to meeting you!