Lead AI Product Manager, Travel Experience

Expedia Group; Seattle (WA); On-site; USD 224,000 - 314,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Principal Product Manager for BEX AI Experiences to lead AI strategy across Brand Expedia’s consumer experiences. You’ll shape the vision, roadmaps, and experiments for AI tools, natural language interfaces, and multimodal travel planning, guiding collaboration across product, design, engineering, and brand teams.

You will own the business case, drive responsible AI deployment, and work with partners to integrate Expedia’s AI into third‑party assistants and tools.

Qualifications

• Bachelor’s degree in computer science, engineering, business, or a related technical field with 12+ years of relevant experience, or a master’s degree with 10+ years of relevant experience; equivalent related professional experience may be considered.
• Experience leading product strategy and delivering consumer experiences used at scale, with accountability for measurable business outcomes.
• Experience shipping products built on large language models or machine learning, including conversational or natural language interfaces, agentic workflows, personalization, recommendations, or multimodal experiences.
• Experience owning product vision, strategy, roadmaps, experimentation, and success metrics across a multi‑experience or multi‑domain product area.
• Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including the ability to collaborate with engineering and science teams on model evaluation, monitoring, tuning, and responsible deployment.

Responsibilities

• Write the product vision and multi-year strategy for AI on Brand Expedia, grounded in what travelers need and in where competitors and the technology are heading.
• Own the roadmap for AI-powered experiences across inspiration, planning, booking, and the trip itself.
• Spend real time with travelers. Use research, behavioral data, and your own trip planning to find the moments where planning breaks down, and build from there.
• Get hands-on with the technology. Prototype with large language models, shape prompts and agent behavior with engineers and designers, and track new model capabilities for ideas worth testing.
• Set the standard for responsible AI on Brand Expedia. Work with engineering and science on how we evaluate, monitor, and tune models before and after launch, so every experience is accurate, helpful, and safe for travelers.
• Partner with engineering leaders and the platform teams building agentic capabilities, skills, and travel expertise. Define what Brand Expedia needs, shape the architecture choices and tech debt priorities that decide how fast we can ship, and agree on dates.
• Work with our partnership teams to shape how Expedia appears in third-party AI assistants and tools.
• Make sure AI feels like one connected experience across Expedia's apps, site, and brands, rather than a set of separate features.
• Own the business case. Make build, buy, or partner decisions, and take accountability for the financial results of what you launch.
• Design and run experiments across Brand Expedia and our portfolio brands, including new apps and experiences outside today's site. Decide whether to scale, change, or stop each one.
• Define how we measure success. Usage tells us whether travelers find the experience. Completed trips, multi‑item bookings, and repeat travel tell us whether it matters.
• Raise the bar for AI product craft across the organization. Coach product managers on customer journeys, traveler personas, and clear writing, and help build a team culture that is inclusive and keeps improving.

Skills

AI product strategy

Leadership

Cross-functional collaboration

Experimentation

Product vision

Education

Bachelor's degree in CS/Engineering/Business

Master's degree in related field

Job description

Expedia Group is seeking a Principal Product Manager for BEX AI Experiences to lead AI strategy across Brand Expedia’s consumer experiences. You’ll shape the vision, roadmaps, and experiments for AI tools, natural language interfaces, and multimodal travel planning, guiding collaboration across product, design, engineering, and brand teams.

You will own the business case, drive responsible AI deployment, and work with partners to integrate Expedia’s AI into third‑party assistants and tools.