Lead AI Operations & Infrastructure Automation

Koitecc Solutions; Boston (MA); On-site; USD 139,000 - 240,000; Full time

Benefits offered by this job

15 vacation days (prorated)

12 company-paid holidays

6 paid sick days

Medical, dental, and vision coverage

401(k) company match

Company-paid life insurance

Company-paid parental leave

Job summary

IDC in Boston is seeking a Principal of AI Operations & Infrastructure Automation to lead a modernization of how IDC runs its infrastructure. The role is hands-on and high-velocity, requiring deep experience building AIOps and infrastructure-as-code capabilities while guiding a growing team.

You will partner with the CIO and AWS to re-architect workflows, establish new operating models, and deliver self-healing automation, predictive capacity, and robust security/compliance practices across the

Qualifications

• 8+ years in infrastructure, platform engineering, or IT operations.
• 3+ years leading automation or AIOps initiatives.
• Experience redesigning operations around automation, not just adding tools.
• Hands-on cloud automation (AWS preferred) and IaC (Terraform/CloudFormation).
• Proficiency in Python and building REST API integrations.
• Strong observability experience with Datadog, Splunk, Dynatrace, or similar.
• Proven leadership and executive communication abilities.

Responsibilities

• Redesign infrastructure operating model end-to-end to automated pipelines.
• Define a phased transformation roadmap with milestones and go-live gates.
• Lead change management, defining new roles and ways of working.
• Build the AIOps layer with anomaly detection and automated remediation.
• Stand up LLM-assisted triage for incident routing and runbook access.
• Develop predictive capacity models for critical services.
• Champion IaC standards and version-controlled automation.
• Deliver self-healing automation and end-to-end service-request automation.
• Own CI/CD pipelines for operational tooling with safe rollback.
• Lead and develop a team of infra and automation engineers.

Skills

AIOps

Automation leadership

AWS

IaC (Terraform/CloudFormation)

CI/CD pipelines

Python scripting

Observability tooling

Team leadership

Executive communication

Tools

Terraform

CloudFormation

Datadog

Splunk

Dynatrace

New Relic

Prometheus/Grafana

Jira Service Management

Bedrock/AgentCore tooling

Job description

IDC in Boston is seeking a Principal of AI Operations & Infrastructure Automation to lead a modernization of how IDC runs its infrastructure. The role is hands-on and high-velocity, requiring deep experience building AIOps and infrastructure-as-code capabilities while guiding a growing team.

You will partner with the CIO and AWS to re-architect workflows, establish new operating models, and deliver self-healing automation, predictive capacity, and robust security/compliance practices across the