Lead AI-Driven Observability & Reliability Engineer

The Walt Disney Company (France); New York (NY); On-site; USD 163,000 - 219,000; Full time

Job summary

Disney Entertainment and ESPN Product & Technology is seeking a Lead Software Engineer to design and build AI-driven, intelligent systems for the Disney streaming ecosystem. You will create agentic components, machine learning models, and real-time pipelines turning telemetry and user signals into automated insights and proactive actions.

In this role you will work with cross-functional teams to embed intelligence into operational workflows, improving system resilience for Disney+, Hulu, and

Qualifications

• 7+ years of backend development experience, building AI-powered or data-driven apps and scalable APIs (e.g. FastAPI, Flask).
• Proficiency in Spark, PySpark, Python or similar languages.
• Experience delivering production-grade systems at scale in distributed environments.
• Strong AI/ML engineering experience, including foundation models (Claude, OpenAI) using LangChain or LangGraph.
• Familiarity with training or fine-tuning models using PyTorch or TensorFlow.
• Proficiency with AI-assisted development tools (e.g., Claude, Cursor) to accelerate velocity.
• Experience with GitHub, Docker, and cloud-native deployments (AWS/EKS).
• Strong API design, microservices architecture, and SDLC practices.
• Strong analytical, troubleshooting, and cross-functional collaboration skills.

Responsibilities

• Architect, design, and implement production-grade distributed systems using real-time telemetry and AI-driven anomaly detection.
• Define patterns and scaling strategies for agentic AI systems enabling automated reasoning and predictive modeling.
• Develop end-to-end data pipelines transforming telemetry into actionable insights and automated detection.
• Create and deploy scalable APIs and services delivering predictive signals, explainability, and insights.
• Partner across functions to embed intelligence into workflows (incident response, release validation, subscriber experience).
• Drive innovation in observability, reliability, and developer productivity through applied AI and new approaches.
• Define and drive engineering standards and best practices, mentor junior engineers, and own components of production systems.

Skills

Backend development

Spark / PySpark

Python

AI/ML engineering

LangChain / LangGraph

PyTorch / TensorFlow

AI-assisted development tools

GitHub / CI-CD

API design / microservices

Analytical / collaboration

Education

Bachelor's degree in Computer Science or Engineering

Tools

Docker

Kubernetes

AWS

Job description

Disney Entertainment and ESPN Product & Technology is seeking a Lead Software Engineer to design and build AI-driven, intelligent systems for the Disney streaming ecosystem. You will create agentic components, machine learning models, and real-time pipelines turning telemetry and user signals into automated insights and proactive actions.

In this role you will work with cross-functional teams to embed intelligence into operational workflows, improving system resilience for Disney+, Hulu, and