Observability Engineer I

Disney Cruise Line - The Walt Disney Company; Glendale (CA); On-site; Confidential; Full time

Job summary

The Walt Disney Company in Glendale, CA is seeking a Software Engineer I to join the Observability & Insights group, focusing on telemetry, monitoring, and platform reliability for Disney+ and related services.

You will work with AWS, Kubernetes, and IaC, building scalable observability tooling, dashboards, and incident response workflows while learning from senior engineers in a collaborative, fast-paced environment.

Qualifications

• Proficiency in at least one backend or systems programming language: Go or Python.
• Foundational understanding of software development practices: version control (Git), unit testing, debugging, and working within an existing codebase.
• Basic familiarity with cloud computing concepts and interest in learning AWS and Kubernetes in production environments.
• Introductory understanding of observability concepts: metrics, logs, tracing, and alerting— or strong motivation to learn them quickly.
• Ability to communicate clearly, accept feedback, and collaborate effectively in a distributed engineering team.

Responsibilities

• Develop, test, and document features within existing observability codebases (metrics, logs, traces, dashboards, alerting, and telemetry pipelines).
• Fix bugs and address technical debt in assigned components with support from senior teammates.
• Write clean, readable, and wellsted code that follows team standards and integrates with established observability frameworks.
• Learn and apply patterns for high-volume, lowtency telemetry ingestion and storage.
• Assist in instrumenting services and validating telemetry quality (metrics, logs, traces) alongside partner engineering teams.
• Build and update dashboards, reports, and visualizations that surface system health and operational trends.
• Help tune alerts and reduce noise under guidance from senior engineers and incident response partners.
• Participate in code reviews — both giving and receiving constructive feedback.
• Contribute to technical design discussions for smallDtoDmedium features; document your work for maintainability and team onboarding.
• Gain exposure to cloud infrastructure (AWS), container orchestration (Kubernetes), and Infrastructure as Code (IaC) through guided implementation tasks.
• Shadow onall rotations and incident response workflows to build operational awareness.
• Break down assigned work into clear tasks, ask questions early, and communicate progress and blockers proactively.
• Partner with teammates across Observability & Insights and service engineering teams to deliver incremental improvements.
• Participate in team rituals: standups, sprint planning, retrospectives, and knowledgetting sessions.
• Develop foundational skills in reliability engineering concepts: SLIs, SLOs, postvent reviews, and blameless culture.

Skills

Go

Python

Education

Bachelors degree in Computer Science, Computer Engineering, Mathematics, Statistics, or a comparable field of study

Tools

Grafana

Prometheus

OpenTelemetry

Datadog

New Relic

Job description

The Walt Disney Company in Glendale, CA is seeking a Software Engineer I to join the Observability & Insights group, focusing on telemetry, monitoring, and platform reliability for Disney+ and related services.

You will work with AWS, Kubernetes, and IaC, building scalable observability tooling, dashboards, and incident response workflows while learning from senior engineers in a collaborative, fast-paced environment.