Lead, AI-Driven Automation for Internal Ops

OpenAI; Washington; On-site; USD 230,000 - 330,000; Full time

Job summary

OpenAI is looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. You’ll operate at the intersection of applied AI, research, and product engineering, guiding systems that learn from humans and handle real workloads across sales, support, finance, IT, and more.

You’ll stay close to technical work while mentoring engineers.

Qualifications

• 12+ years of engineering experience.
• 3+ years of engineering management.
• At least 7 years as an individual contributor.

Responsibilities

• Lead and grow a small team building applied AI systems for internal operations.
• Design and build AI-powered automation systems in close proximity to customers.
• Stay hands-on in architecture and implementation across the full stack.
• Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems.
• Deploy systems directly to internal users and close customers to iterate rapidly based on real-world feedback.
• Engage frequently with scaled workforces to understand needs and validate solutions.
• Create systems for visibility and learning in hybrid workforces.
• Partner with product, research, and ops teams daily.

Skills

Engineering experience

Engineering management

Hands-on full-stack engineering

Job description

OpenAI is looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. You’ll operate at the intersection of applied AI, research, and product engineering, guiding systems that learn from humans and handle real workloads across sales, support, finance, IT, and more.

You’ll stay close to technical work while mentoring engineers.