Lead Agent Surveillance

Boyd Gaming; Northwood (IA); On-site; USD 21,000 - 33,000; Full time

Job summary

Boyd Gaming Corporation seeks a Surveillance Officer to monitor the casino floor, all property areas, and the Surveillance team on assigned shifts. You will use video observation equipment to detect suspicious activity and respond appropriately.

The role includes training new Surveillance Agents, maintaining shift reports and audits with confidentiality, and cooperating with investigations as needed. Candidates should be 21+, with knowledge of casino games and regulations.

Qualifications

• At least 21 years of age.
• Strong knowledge of casino games, regulations and game cheating/theft methods preferred.
• Minimum two years surveillance or table games experience preferred; prior supervisory experience a plus.
• Must be able to stand, sit, or walk for extended periods of time.
• Working knowledge of Microsoft office programs such as Excel and Word.
• Must be able to obtain/maintain any necessary certifications and/or licenses.

Responsibilities

• Monitor casino floor, all areas of the property, and the Surveillance team on assigned shift using video observation equipment.
• Identify, respond to, and record questionable activities; advise director immediately.
• Assist with training of Surveillance Agents.
• Record entries on daily shift reports and audits; maintain extreme confidentiality.
• Cooperate with departmental investigations and law enforcement as needed.
• Other duties as assigned by management.

Skills

Surveillance experience

Supervisory experience

Microsoft Excel

Microsoft Word

Physical stamina

Tools

Microsoft Excel

Microsoft Word

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for monitoring the activities of the casino floor, all areas of the property, and the operations of the Surveillance team on assigned shift. Utilize the necessary equipment to respond to, identify, and record questionable activities. Assist with training of Surveillance Agents.

• Utilize electronic video observation and recording equipment to maintain observation of entire property.
• Monitor all areas of casino for any act of suspicious and/or illegal activities and advise director immediately.
• Record entries on daily shift report and audits. Maintain extreme confidentiality.

• Cooperate with individual departmental investigations and law enforcement agency investigations as needed
• Other duties as assigned by management.

Qualifications

• Must be at least 21 years of age.
• Thorough knowledge of casino games, regulations and game cheating/theft methods preferred.
• Minimum of two years surveillance or table games experience preferred; prior supervisory experience a plus.
• Must be able to stand, sit, or walk for extended periods of time.
• Working knowledge of Microsoft office programs such as Excel and Word.

• Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.