Lead Advisor, Leave & Accommodation Management

Chick-fil-A Frisco Lakes & Chick-fil-A Windsong & 380

Atlanta (GA)

On-site

USD 90,000 - 120,000

Full time

3 days ago

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Job summary

Chick-fil-A Supply is seeking a Lead Advisor to support the talent team by administering and ensuring compliance across leave of absence programs, return-to-work processes, and accommodations. You will stay current on payroll and timekeeping changes and partner with Legal and local Talent Leaders to ensure lawful, consistent practices.

The role involves creating scalable leave solutions to support growth across Chick-fil-A Supply and Bay Center Foods, while handling confidential information and

Qualifications

3+ years of HR experience, including at least 1 year in a distribution or manufacturing environment
Bachelor’s Degree required
Working knowledge of multi-state benefit plans, state leaves (incl. CA), and ADA best practices
Experience with payroll administration and timekeeping systems
Strong knowledge of HR policies and practices
Willingness to travel occasionally
Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Oversee administration and serve as SME for disability and leave management programs (FMLA, ADA, WC, state/local leaves) ensuring compliance
Implement and communicate changes to benefit policies with local Talent Leaders
Ensure legal compliance with federal and state requirements
Stay updated on regulatory changes affecting wage, hour, and paid leave policies
Create scalable leave of absence solutions to support growth
Represent Chick-fil-A Supply in prioritizing leave technology and benefits
Support payroll/timekeeping system rollout and process improvements
Document and maintain detailed written processes
Handle confidential information per policies
Coordinate with Team Members and Leaders to manage leave and accommodations
Drive integration across vendors and processes for streamlined leave experiences
Align with Inc. leave practices and adapt to Supply needs

Skills

HR experience

Leave management

Payroll knowledge

Timekeeping systems

Bachelor’s degree

Multi-state benefits

Travel flexibility

Communication skills

Education

Bachelor’s Degree

Master’s Degree

Job description

Overview

As Chick-fil-A Supply and Bay Center Foods continue to scale, we must think strategically about our current capabilities and long-term goals to determine the best talent strategy to meet our growing business needs. The Lead Advisor supports the day-to-day operations of the talent team by administering and ensuring compliance across occupational and non-occupational related leave of absence programs, return to work processes and accommodations. The Lead Advisor will be responsible for staying current on payroll and timekeeping-related legislative and regulatory changes and work with the relevant teams to make necessary changes to practices.

About Chick-fil-A Supply

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Oversee administration and serve as subject matter expert for disability and leave management programs including, FMLA, ADA, Worker’s Compensation, state/local paid/unpaid leave offerings and company-paid leave programs, while ensuring consistency and compliance
Implement and communicate changes to benefit policies coordinating execution with local Talent Leaders
Partner with Legal and local Talent Leaders to ensure legal compliance with all applicable federal and state requirements, and company policies and practices
Stay up-to-date on regulatory changes and best practices to ensure compliance with federal, state, and local wage and hour regulations, time off plans, and paid sick leave policies across the various employee populations at Chick-fil-A Supply and Bay Center Foods in partnership with Legal and Chick-fil-A, Inc.’s Payroll Center of Excellence
Create scalable leave of absence solutions that support ongoing efficiencies for growth
Represent Chick-fil-A Supply and Bay Center in prioritizing leave of absence technology and benefit offerings to enhance the employee experience
Partnership with Chick-fil-A, Inc. on review of payroll and timekeeping systems. Supports the rollout of system updates and changes to the processes within the distribution network
Document and maintain detailed written processes
Handle highly confidential and sensitive information in strict accordance with Chick-fil-A Supply and Bay Center Foods confidentiality and data security policies
Partner with Team Members, People Leaders, and business partners to facilitate leave and accommodation processes, including the interactive process, balancing employee care, compliance, and business continuity
Drive integration across vendors, systems, and processes to create a more connected, streamlined, and scalable leave and accommodation experience
Advance alignment with Inc. leave and accommodation practices where appropriate, while adapting processes to reflect the unique operational needs of Supply

Required Qualifications (Knowledge, Skills, & Abilities)

3+ years of HR experience, including at least 1 year in a distribution or manufacturing environmentand at least 1 year managing leave and/or benefits
Bachelor’s Degree
Working knowledge of multi-state benefit plans, state applicable leaves (including California), and ADA best practices
Working knowledge of payroll administration and timekeeping systems
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to occasionally travel, including overnight trips
Ability to work a flexible schedule, including weekends and holidays

Preferred Qualifications (Knowledge, Skills, & Abilities)

7+ years of HR experience, including 2+ years in a distribution or manufacturing, and at least 3 years managing leave and/or benefits
Advanced Degree
Working knowledge of safe work practices for all functions performed in a distribution facility
Excellent business communication and presentation skills
Excellent knowledge of the ADA Interactive process
Working knowledge of processing Worker’s Compensation claims and OSHA recordability criteria
Proven experience in training and communication development and delivery
Project management experience
Excellent organizational and record-keeping skills, with the ability to manage multiple cases at once
Energetic and driven; high degree of self-motivation and discipline with a keen ability to handle sensitive and confidential matters appropriately
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Startup experience