Lead Advanced Field Service Technician- BAS
Honeywell INC.
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Job summary
Honeywell is seeking a Lead Advanced Field Service Technician, BAS, to lead installation, commissioning, maintenance, and optimization of Building Automation Systems in Duluth, GA. You will mentor technicians, resolve complex BAS issues, coordinate with customers and cross-functional teams, and ensure high-quality service delivery with a strong safety focus.
Ideal candidates have 5+ years in BAS field service and deep knowledge of BAS platforms, networks, and fire/life safety integration.
Qualifications
- 5+ years in field service, installation, commissioning, maintenance, or troubleshooting of Building Automation Systems or related building technologies.
- Strong BAS installation, programming, configuration, commissioning, and troubleshooting including integrated building systems.
- Experience troubleshooting complex control systems, network communications, controllers, sensors, actuators, and building system interfaces.
- Ability to interpret technical drawings, wiring diagrams, schematics, system architectures, and sequences of operation.
- Demonstrated ability to diagnose complex technical problems, implement corrective actions, and support escalated service issues.
- Strong communication and customer service skills, with ability to explain technical issues to customers and stakeholders.
- Ability to work on-site in the field and follow safety procedures and customer requirements.
Responsibilities
- Lead and execute advanced installation, commissioning, maintenance, repair, and optimization of BAS and related building technologies.
- Diagnose and resolve complex technical issues involving BAS controllers, networks, software, field devices, HVAC interfaces, and life safety systems.
- Provide advanced technical guidance and on-the-job support to field technicians.
- Configure, test, and commission BAS to ensure proper operation and integration.
- Support BAS integration with fire/life safety and other building systems.
- Interpret drawings and sequences to resolve field challenges.
- Conduct advanced system testing, inspections, and preventive maintenance.
- Collaborate with management, engineering, and customers to coordinate service activities.
- Maintain accurate service documentation and commissioning records.
- Promote safety culture and regulatory compliance.
- Identify opportunities to improve performance, service delivery, and customer satisfaction.
- Support customer training and provide technical recommendations.
Skills
Education
Tools
Job description
As a Lead Advanced Field Service Technician, BAS here at Honeywell, you will lead and execute advanced field service activities involving Building Automation Systems (BAS), including complex installation, commissioning, maintenance, troubleshooting, and system optimization. You will serve as a technical resource for field service teams and customers, providing expertise to resolve complex system issues, improve system performance, and ensure reliable operation of building automation and integrated fire and life safety systems.
You will report directly to our Field Service Manager and you'll work out of our Duluth, GA location on an On-site work schedule.
In this role, you will impact customer satisfaction, system reliability, and operational excellence by providing advanced technical leadership, resolving challenging field issues, supporting system integration, and ensuring the delivery of high-quality service solutions.
- Lead and execute advanced installation, commissioning, maintenance, repair, and optimization activities for Building Automation Systems and associated building technologies.
- Diagnose and resolve complex technical issues involving BAS controllers, networks, software, field devices, HVAC equipment interfaces, and integrated fire and life safety systems.
- Provide advanced technical guidance and on-the-job support to field service technicians, helping improve troubleshooting capabilities, service quality, and team performance.
- Configure, test, and commission building automation systems to ensure proper operation, system integration, and compliance with customer requirements and applicable standards.
- Support the integration and troubleshooting of BAS with fire alarm, life safety, security, and other building systems as required.
- Interpret and work from technical drawings, wiring diagrams, system architectures, sequences of operation, and engineering documentation to resolve complex field challenges.
- Conduct advanced system testing, inspections, preventive maintenance, and performance evaluations to verify reliability and identify opportunities for improvement.
- Collaborate with field service management, engineering, project management, subcontractors, and customers to coordinate service activities and resolve escalated technical issues.
- Maintain accurate service documentation, commissioning records, system configurations, and reports in accordance with Honeywell procedures and customer requirements.
- Promote a strong safety culture by following established work practices, site requirements, and applicable regulatory standards.
- Identify opportunities to improve system performance, service delivery, customer satisfaction, and operational efficiency.
- Support customer training and provide technical recommendations to help customers maximize system reliability and effectiveness.
- 5 or more years of experience in field service, installation, commissioning, maintenance, or troubleshooting of Building Automation Systems, HVAC controls, or related building technologies.
- Strong technical expertise in BAS installation, programming, configuration, commissioning, and troubleshooting, including integrated building systems.
- Experience troubleshooting complex control systems, network communications, controllers, sensors, actuators, and building system interfaces.
- Ability to interpret technical drawings, wiring diagrams, schematics, system architectures, and sequences of operation.
- Demonstrated ability to independently diagnose complex technical problems, implement corrective actions, and support escalated service issues.
- Strong communication and customer service skills, with the ability to explain technical issues and solutions to customers and internal stakeholders.
- Ability to work on-site in the field, manage competing priorities, and perform work in accordance with applicable safety procedures and customer requirements.
- Associate degree or technical certification in Building Automation, HVAC, Electrical Engineering Technology, Electronics, Fire Protection, or a related field.
- Experience providing technical leadership, mentoring technicians, and supporting complex field service projects.
- Experience with Tridium Niagara Framework, including system integration, programming, configuration, and troubleshooting.
- Experience with Honeywell building automation platforms and related technologies, including Enterprise Buildings Integrator (EBI), or comparable BAS platforms.
- Experience with fire alarm and life safety systems, including installation, testing, commissioning, troubleshooting, and system integration.
- Familiarity with Honeywell XLS4000, Honeywell Self-Test, and Connected Life Safety Services (CLSS).
- NICET certification in Fire Alarm Systems or the ability to obtain applicable certification within an agreed timeframe.
- Knowledge of applicable NFPA codes and standards, fire and life safety requirements, and local Authority Having Jurisdiction (AHJ) requirements.
- Experience with BACnet, Modbus, LonWorks, IP networking, and other building automation communication protocols.
- Strong analytical and problem-solving skills, with the ability to independently resolve advanced technical issues and recommend effective solutions.
- Ability to mentor technicians, collaborate across cross-functional teams, and maintain productive customer relationships.
- A continuous improvement mindset and commitment to safety, quality, technical excellence, and customer satisfaction.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
- Employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance
- Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posted 10/13/2026
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.
Learn more
Meet fire threats with an integrated detect and response strategy. Fire protection begins with detection and response. We have experience equipping buildings of every size and complexity. We can scale solutions as needs evolve by connecting, enhancing and automating life safety systems. Real-time protection, full compliance, and unmatched scalability. That's what you get when you combine the power of Honeywell XLS4000, Honeywell Self-Test, and Honeywell Connected Life Safety Services (CLSS). This new product suite is a game-changing, all-in-one, end-to-end fire and life safety solution that provides you with the technology you need to seamlessly protect your people, your property, and your assets.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.
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