Lead Field Service Technician

Honeywell Technologies; Des Moines (IA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life insurance

401(k) match

Paid holidays

Job summary

Honeywell Technologies is seeking a Lead Field Service Technician to lead and manage field service activities focused on fire alarm systems, inspections, testing, installation, and troubleshooting. The role reports to the Field Service Manager and operates on a hybrid schedule to support safety and reliability for our customers.

Responsibilities include coordinating service activities, mentoring technicians, and ensuring compliance with state codes.

Qualifications

• 2+ years field service experience, preferably fire alarm related.
• 1–2 years technical knowledge of fire alarm systems.
• 1–2 years experience leading field service teams or projects.
• Ability to diagnose and resolve on-site technical issues.
• Willingness to obtain NICET certification within the first year.

Responsibilities

• Lead field service operations focused on fire alarm systems including inspections, testing, installation, and troubleshooting.
• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards.
• Coordinate and schedule service activities to meet customer demands and SLAs.
• Train and mentor junior technicians on fire alarm systems and best practices.
• Collaborate with cross-functional teams to develop solutions and improve service delivery.
• Stay current with industry standards, codes, and advancements in fire alarm technology.
• Ensure all work complies with company policies, procedures, and regulatory requirements.

Skills

Field service experience

Fire alarm knowledge

Team leadership

On-site diagnostics

NICET certification (within 1 year)

Education

Engineering degree (or related)

Job description

Job Description

As a Lead Field Service Technician here at Honeywell, you will lead and manage field service activities with a specialty in fire alarms, inspections, testing, installation, and troubleshooting. You will play a critical role in ensuring the safety and reliability of fire alarm systems for our customers by providing expert technical support and guidance. You will report directly to our Field Service Manager and you’ll work out of our designated location on a Hybrid work schedule. In this role, you will impact the safety and compliance of buildings by ensuring fire alarm systems are installed, inspected, tested, and maintained to meet state codes and customer expectations.

Responsibilities

• Lead field service operations focused on fire alarm systems including inspections, testing, installation, and troubleshooting


• Provide technical expertise and support to field technicians and customers to ensure compliance with state codes and standards


• Coordinate and schedule service activities to meet customer demands and service level agreements


• Train and mentor junior technicians on fire alarm systems and best practices


• Collaborate with cross-functional teams to develop solutions and improve service delivery


• Stay current with industry standards, codes, and advancements in fire alarm technology


• Ensure all work complies with company policies, procedures, and regulatory requirements

Qualifications

• Minimum of 2 years of proven experience in field service preferably with a focus on fire alarm systems, including inspections, testing, installation, and troubleshooting


• 1-2 years of technical knowledge of fire alarm systems


• 1-2 years of experience leading field service teams or projects


• Ability to diagnose and resolve complex technical issues on-site


• Willingness to acquire NICET certification within the first year due to state code requirements


• Ability to learn and manage software programs and strong computer literacy

We Value

• Bachelor's degree in Engineering or a related field, but not required


• NICET certification in fire alarm systems (preferred)


• Strong leadership and mentoring skills


• Ability to work independently and make sound decisions


• Continuous learning mindset and willingness to stay updated with industry advancements


• Results-oriented approach and ability to drive projects to successful completion

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: September 18 th , 2026.

About Honeywell Technologies

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more (https://www.honeywell.com/us/en)

The Business Unit

Meet fire threats with an integrated detect and response strategy. Fire protection begins with detection and response. We have experience equipping buildings of every size and complexity. We can scale solutions as needs evolve by connecting, enhancing and automating life safety systems. Real-time protection, full compliance, and unmatched scalability. That's what you get when you combine the power of Honeywell XLS4000, Honeywell Self-Test, and Honeywell Connected Life Safety Services (CLSS). This new product suite is a game-changing, all-in-one, end-to-end fire and life safety solution that provides you with the technology you need to seamlessly protect your people, your property, and your assets.

Equal Opportunity Employer

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-diversity)

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.