LEAD ADMINISTRATOR L1

Wipro Technologies; Irving (TX); On-site; USD 60,000 - 135,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability insurance

Paid time off

Job summary

Wipro Limited is seeking an experienced Systems Management Engineer focused on Workspace ONE UEM, SCCM, and Intune. The role emphasizes cross-team collaboration, operational excellence, and maintaining alignment with architectural standards.

This position is based in Irving, Texas, with responsibilities spanning deployment, troubleshooting, and automation across Windows and mobile endpoints. The candidate will lead efforts in device enrollment, policy enforcement, and application deployments,

Qualifications

• Mandatory: MS System Center Configuration Manager (SCCM).
• Experience: 5-8 years in systems management or endpoint engineering.
• Strong collaboration across cross-functional teams and stakeholders.

Responsibilities

• Be SME for Workspace ONE UEM, Intune, SCCM and Microsoft Endpoint Manager.
• Implement, certify, and adopt new product releases in line with roadmaps.
• Troubleshoot enterprise-scale systems management issues on client and server sides.
• Evaluate new features to ensure alignment with business and operational goals.
• Partner with support teams to resolve architecture, infrastructure, and configuration challenges.
• Perform SQL reporting and explore AI automation opportunities.
• Minimize risk while ensuring policy and regulatory compliance.

Skills

Endpoint management

Cross-team collaboration

Tools

Microsoft System Center Configuration Manager (SCCM)

PowerShell

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role involves operational and engineering activities for systems management platforms such as Omnissa Workspace ONE UEM, Intune, and Microsoft Endpoint Manager Configuration Manager (SCCM). The role emphasizes attention to detail, cross‑team collaboration, and serving as a systems management UEM subject matter expert to ensure operational standards align with the existing architectural framework.

Responsibilities

• Be technical subject matter expert for Workspace ONE UEM, Microsoft Endpoint Manager Configuration Manager (SCCM), and Microsoft Intune
• Participate in the implementation, certification, and adoption of new product releases in alignment with technology roadmaps
• Troubleshoot and resolve complex, enterprise‑scale systems management issues on the client side
• Evaluate new features and releases to ensure alignment with business and operational objectives
• Partner with cross‑functional support teams to resolve advanced architecture, infrastructure, and configuration challenges
• Perform SQL reporting and introduce AI automated solutions
• Minimize risk while ensuring compliance with policies, laws, and regulations, safeguarding the firm, its clients, and assets

Enhanced Responsibilities

• Lead Workspace ONE UEM operations including:
  • Device enrollment and lifecycle management
  • Profiles, compliance policies, and application deployments
• Drive modern endpoint management strategy using Workspace ONE as primary platform
• Support integration with Microsoft Intune and SCCM in co-management scenarios
• Perform SCCM administration activities (secondary focus):
  • Application deployment and packaging support
  • Patch management and compliance monitoring (WSUS/SUP)
  • Basic troubleshooting of client, content distribution, and deployment issues
  • Support task sequences for OS deployment (high-level involvement)
• Troubleshoot issues across mobile and Windows endpoints at enterprise scale
• Implement automation using PowerShell, reporting, and analytics tools
• Support platform upgrades, feature adoption, and continuous improvement initiatives

Mandatory Skills: MS System Center Configuration Manager.

Experience: 5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000.

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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