Lead Administrative Support Assistant

State-of-Missour; Missouri; On-site; USD 36,000 - 54,000; Full time

Job summary

The Department of Social Services - Missouri is seeking an Administrative Support Assistant to coordinate interview scheduling, support onboarding, maintain confidential files, and handle general clerical tasks. The role supports MO CAN Response leadership and staff, with base pay negotiable within the Northwest Region.

Qualified candidates will have at least one year of relevant experience or four+ years of clerical work, plus a high school diploma or GED. Apply via [e-mail].

Qualifications

• One or more years of administrative support experience with the Missouri Uniform Classification and Pay System; high school diploma or GED required.
• Four or more years of office or related clerical experience with a high school diploma or GED.
• Strong written and verbal communication; ability to manage multiple tasks and maintain confidentiality.

Responsibilities

• Coordinate interview scheduling with applicants and interview panel members, including reserving meeting spaces, creating Microsoft Teams links, and providing interview instructions and materials.
• Compile and review hiring packets for completeness, track required documents, and coordinate submission with hiring managers and Human Resources.
• Assist with new employee onboarding by organizing paperwork, communicating next steps, and coordinating orientation schedules and requests for supplies, equipment, and system access.
• Order office supplies, monitor inventory, and maintain purchasing records in accordance with agency procedures.
• Prepare, proofread, and distribute correspondence, forms, reports, and other documents to support team operations.
• Maintain accurate electronic files, spreadsheets, and tracking systems while protecting confidential applicant, employee, and agency information.
• Respond to telephone and email inquiries, route requests to appropriate staff, and provide helpful, timely assistance to applicants, employees, and other contacts.
• Assist with meeting scheduling, calendar coordination, document preparation, and other clerical needs for MO CAN Response leadership and staff.
• Perform other duties as assigned.

Skills

Typing

Communication

Time management

Problem solving

Interpersonal skills

Data systems knowledge

Education

High school diploma or GED

Tools

Office software

Job description

Job Location: Base negotiable within the Northwest Region.

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based ona pay differential (e.g., shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services - Children's Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Coordinate interview scheduling with applicants and interview panel members, including reserving meeting spaces, creating Microsoft Teams links, and providing interview instructions and materials.
• Compile and review hiring packets for completeness, track required documents, and coordinate submission with hiring managers and Human Resources.
• Assist with new employee onboarding by organizing paperwork, communicating next steps, and coordinating orientation schedules and requests for supplies, equipment, and system access.
• Order office supplies, monitor inventory, and maintain purchasing records in accordance with agency procedures.
• Prepare, proofread, and distribute correspondence, forms, reports, and other documents to support team operations.
• Maintain accurate electronic files, spreadsheets, and tracking systems while protecting confidential applicant, employee, and agency information.
• Respond to telephone and email inquiries, route requests to appropriate staff, and provide helpful, timely assistance to applicants, employees, and other contacts.
• Assist with meeting scheduling, calendar coordination, document preparation, and other clerical needs for MO CAN Response leadership and staff.
• Perform other duties as assigned.

One or more years of experience as a Administrative Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. OR

Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

Preferred Qualifications:

• Ability to type quickly and accurately
• Ability to lift up to 20 pounds
• Excellent oral, written and interpersonal communication skills
• Excellent problem-solving and time management skills
• Advanced knowledge of computer data systems, office equipment, software, and forms as applicable

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

[e-mail]