Lead Administrative Support Assistant

State of Missouri; Missouri; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Defined pension plan

Leave and holidays

Health insurance eligibility

Job summary

The Department of Social Services – Children’s Division in Missouri seeks an Administrative Support Assistant to help manage interview scheduling, onboarding, documentation, and office operations. The role involves handling sensitive information and coordinating with HR, managers, and applicants.

Qualified candidates have at least four years of clerical experience and a high school diploma or GED, with demonstrated typing speed and strong communication skills.

Qualifications

• Typing quickly and accurately.
• Excellent oral, written and interpersonal communication skills.
• Strong time management and problem-solving abilities.
• Advanced knowledge of computer data systems, office equipment, software and forms.

Responsibilities

• Coordinate interview scheduling with applicants and interview panel members, including reserving meeting spaces, creating Teams links, and providing instructions.
• Compile and review hiring packets for completeness and coordinate submission with hiring managers and HR.
• Assist with onboarding by organizing paperwork, communicating next steps, and coordinating orientation and supplies.
• Order office supplies, monitor inventory, and maintain purchasing records.
• Prepare, proofread, and distribute correspondence, forms, and reports to support operations.
• Maintain accurate electronic files and protect confidential applicant and employee information.
• Respond to telephone and email inquiries and provide timely assistance.
• Assist with meeting scheduling and calendar coordination for MO CAN Response leadership.
• Perform other duties as assigned.

Skills

Typing

Interpersonal communication

Time management

Problem solving

Organizational skills

Physical ability

Education

High school diploma or equivalency

Tools

Office software

Job description

Job Location: Base negotiable within the Northwest Region.

All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).

Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Coordinate interview scheduling with applicants and interview panel members, including reserving meeting spaces, creating Microsoft Teams links, and providing interview instructions and materials.
• Compile and review hiring packets for completeness, track required documents, and coordinate submission with hiring managers and Human Resources.
• Assist with new employee onboarding by organizing paperwork, communicating next steps, and coordinating orientation schedules and requests for supplies, equipment, and system access.
• Order office supplies, monitor inventory, and maintain purchasing records in accordance with agency procedures.
• Prepare, proofread, and distribute correspondence, forms, reports, and other documents to support team operations.
• Maintain accurate electronic files, spreadsheets, and tracking systems while protecting confidential applicant, employee, and agency information.
• Respond to telephone and email inquiries, route requests to appropriate staff, and provide helpful, timely assistance to applicants, employees, and other contacts.
• Assist with meeting scheduling, calendar coordination, document preparation, and other clerical needs for MO CAN Response leadership and staff.
• Perform other duties as assigned.

One or more years of experience as a Administrative Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency. Four or more years of office or related clerical experience; and possession of a high school diploma or proof of high school equivalency.

Preferred Qualifications

• Ability to type quickly and accurately
• Ability to lift up to 20 pounds
• Excellent oral, written and interpersonal communication skills
• Excellent problem-solving and time management skills
• Advanced knowledge of computer data systems, office equipment, software, and forms as applicable

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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