Lead Administrative Specialist for City Services & Council

City of Rowlett, TX; Rowlett (TX); On-site; USD 46,000 - 57,000; Full time

Job summary

City of Rowlett, TX is seeking an experienced administrative professional to lead the Action Center team and deliver high-quality public services. The role involves supervising staff, guiding inquiries from citizens and vendors, and coordinating Council and City meetings in City Hall.

Requirements include a high school diploma or GED with five years in customer service coupled with computer operations, and preferred associates degree or higher with municipal experience.

Qualifications

• High School Diploma or GED.
• Associates degree or higher and municipal experience highly desired.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative services including leadership and training of Action Center Representatives.
• Assist citizens, vendors, staff and others via telephone and online submissions.
• Prepare rooms and coordinate set-up for City Council and other meetings.
• Process open records requests and assist with public information requests.
• Input and validate data in systems and generate reports.

Job description

City of Rowlett, TX is seeking an experienced administrative professional to lead the Action Center team and deliver high-quality public services. The role involves supervising staff, guiding inquiries from citizens and vendors, and coordinating Council and City meetings in City Hall.

Requirements include a high school diploma or GED with five years in customer service coupled with computer operations, and preferred associates degree or higher with municipal experience.