Lead, Ad Platform Operations & Programmatic Growth

United States Digital Space LLC; New York (NY); On-site; USD 196,000 - 294,000; Full time

Benefits offered by this job

Benefits overview

Accommodations available

Job summary

United States Digital Space LLC is seeking a Director of Ad Platform Operations to lead the technical and operational backbone of the company's Ads business, across direct-sold and programmatic deals.

You will own GAM structure, SLA-backed workflows, and cross-functional partnerships with Sales, Engineering, and Data to drive scalable, high-quality campaign delivery while evolving from open auctions toward premium, deal-led programmatic strategies.

Qualifications

• 8+ years in digital advertising, AdOps, or technical advertising solutions with hands-on expertise in Google Ad Manager, trafficking, QA, troubleshooting, pacing, reporting, and campaign delivery across direct and programmatic.
• Experience working directly with buyers, DSPs, SSPs, or publisher-side programmatic teams to resolve technical campaign issues with knowledge of programmatic buying, measurement, ad verification, targeting, and PMP/PG execution.
• Proven ability to build or scale operational systems, including SLA-based support workflows, escalation paths, QA processes, documentation, and ticket-based issue management.
• Experience partnering cross-functionally with Sales, Account Management, Product, Engineering, and Data in a fast-moving environment with evolving products and imperfect systems.
• Sound judgment, strong communication skills, and the ability to stay hands-on in the details while setting strategy and raising the bar for how the function operates.

Responsibilities

• Own GAM structure and hygiene with canonical ad unit design, yield group logic, order and line-item standards, alongside trafficking, QA, and launch workflows with clear SLAs.
• Act as the senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals with buyers, DSPs, SSPs, and internal teams.
• Partner with Sales and Account Management on pre-sale feasibility, targeting and tagging requirements, measurement questions, and programmatic deal setup; build documentation and training for technical products.
• Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors.
• Identify critical resources, people, vendor partners, and technology needed for ad operations to scale and drive prioritization.

Skills

Google Ad Manager

Trafficking

QA

Troubleshooting

Reporting

Campaign delivery

Cross-functional collaboration

Communication

Programmatic knowledge

Deal types PMP/PG

Job description

United States Digital Space LLC is seeking a Director of Ad Platform Operations to lead the technical and operational backbone of the company's Ads business, across direct-sold and programmatic deals.

You will own GAM structure, SLA-backed workflows, and cross-functional partnerships with Sales, Engineering, and Data to drive scalable, high-quality campaign delivery while evolving from open auctions toward premium, deal-led programmatic strategies.