Lead Account Manager: Client Growth & Service

Alliant Insurance Services; Boise (ID); On-site; USD 70,000 - 110,000; Full time

Job summary

Alliant Insurance Services is seeking an experienced professional to manage assigned customer and policy service levels, support producer-led new business efforts, and lead a team to meet departmental goals.

The role focuses on renewals, client communications, and ensuring successful carrier relations. It requires strong leadership, sales acumen, and the ability to train and mentor others across groups.

Qualifications

• Bachelor's degree or equivalent in education/experience.
• Seven+ years of related work experience.
• Valid Insurance License.

Responsibilities

• Service in force groups and provide full-service for select producers.
• Review renewals and assist with market selections and communications.
• Foster and manage client relationships to ensure retention and satisfaction.
• Train and mentor Account Managers to achieve department objectives.
• Review client illustrations and negotiate premiums with markets.
• Meet with clients for pre-renewal strategy and proposal delivery.

Skills

Verbal/written communication

Customer service

Leadership

Teamwork

Time management

Mentoring others

Microsoft Office

Education

Bachelor's Degree or equivalent in education/experience

Seven+ years of related work experience

Valid Insurance License

Job description

Alliant Insurance Services is seeking an experienced professional to manage assigned customer and policy service levels, support producer-led new business efforts, and lead a team to meet departmental goals.

The role focuses on renewals, client communications, and ensuring successful carrier relations. It requires strong leadership, sales acumen, and the ability to train and mentor others across groups.