Ld Sales Associate

Phoenix Children's; Gilbert (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Phoenix Children's East Valley Gilbert campus is seeking a friendly Ld Sales Associate for the Gift Shop. Located at 3555 S. Val Vista Drive, Gilbert, AZ, the role supports customer service, product recommendations, and returns to ensure a positive shopping experience.

Interviews will be held at the Thomas Campus in Phoenix. The position emphasizes teamwork, merchandising, trainer duties for new associates and volunteers, and assisting online store fulfillment to drive sales and enhance guest

Responsibilities

• Customer Service: Greets customers with a warm and friendly demeanor, providing assistance in locating products and making recommendations based on their needs; handles inquiries, complaints, and returns professionally.
• Team Work and Communication: Collaborates with Sales Associates and volunteers to achieve sales goals and maintain a clean, organized store; communicates effectively with team members to ensure smooth operations.
• Merchandise and Floor Displays: Creates visually appealing displays; monitors inventory and restocks products; supports promotions and sales events to drive traffic and sales.
• Train and Lead Sales Associates and Volunteers: Trains new Sales Associates and volunteers on store policies, procedures, and product knowledge; provides ongoing coaching and support.
• Online Store: Works with store manager to increase online sales; adds inventory to the online store; supports fulfillment of online orders.
• Performs miscellaneous job related duties as requested.

Job description

Ld Sales Associate

Department: PCH-EV JV | Gift Shop
Location: Gilbert
Shift: Mon-Fri, Days, Evenings, 7am-3:30pm
Category: Retail
Posting #: 1072666
Employee Type: Full-Time

Posting Note: Location Clarification – East Valley (Gilbert, AZ)

This position is based at Phoenix Children's – East Valley in Gilbert, Arizona, at 3555 S. Val Vista Drive. Please note that in-person interviews will be conducted at the Phoenix Children's Thomas Campus in Phoenix, but the selected candidate's assigned work location will be the East Valley campus in Gilbert.

Position Duties

• Customer Service
• Greets customers with a warm and friendly demeanor, providing assistance in locating products and making recommendations based on their needs.
• Handles customer inquiries, complaints, and returns in a professional and efficient manner.
• Ensures that all customers have a positive shopping experience and leave satisfied with their purchases.

• Team Work and Communication
• Collaborates with Sales Associates and volunteers to achieve sales goals and maintain a clean and organized store.
• Communicates effectively with team members to ensure smooth operations and address any issues that may arise.
• Provides feedback and support to team members to help them improve their sales techniques and customer service skills.

• Merchandise and Floor Displays
• Creates visually appealing displays that showcase products and attract customers to make purchases.
• Monitors inventory levels and restocks products as needed to ensure a well-stocked and visually appealing store.
• Works with the store manager to plan and implement promotions and sales events to drive customer traffic and increase sales.

• Train and Lead Sales Associates and Volunteers
• Trains new Sales Associates and volunteers on store policies, procedures, and product knowledge.
• Leads by example, demonstrating excellent customer service skills and sales techniques.
• Provides ongoing coaching and support to team members.

• Online Store
• Works collaboratively with store manager to increase online sales.
• Adds all inventory to the online store.
• Supports fulfillment of all online orders.

• Performs miscellaneous job related duties as requested.
  

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable