Gift Shop Lead & Sales Coach

Phoenix Children's

Gilbert (AZ)

On-site

USD 30,000 - 40,000

Full time

6 days ago

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Job summary

Phoenix Children's East Valley Gilbert campus is seeking a friendly Ld Sales Associate for the Gift Shop. Located at 3555 S. Val Vista Drive, Gilbert, AZ, the role supports customer service, product recommendations, and returns to ensure a positive shopping experience.

Interviews will be held at the Thomas Campus in Phoenix. The position emphasizes teamwork, merchandising, trainer duties for new associates and volunteers, and assisting online store fulfillment to drive sales and enhance guest

Responsibilities

Customer Service: Greets customers with a warm and friendly demeanor, providing assistance in locating products and making recommendations based on their needs; handles inquiries, complaints, and returns professionally.
Team Work and Communication: Collaborates with Sales Associates and volunteers to achieve sales goals and maintain a clean, organized store; communicates effectively with team members to ensure smooth operations.
Merchandise and Floor Displays: Creates visually appealing displays; monitors inventory and restocks products; supports promotions and sales events to drive traffic and sales.
Train and Lead Sales Associates and Volunteers: Trains new Sales Associates and volunteers on store policies, procedures, and product knowledge; provides ongoing coaching and support.
Online Store: Works with store manager to increase online sales; adds inventory to the online store; supports fulfillment of online orders.
Performs miscellaneous job related duties as requested.