Sales Associate

Phoenix Children's; Gilbert (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Phoenix Children's Gift Shop in Gilbert is seeking a Sales Associate to handle cash transactions, process merchandise, and support store operations to maximize customer service and net income.

The role involves opening/closing procedures, maintaining displays, and providing leadership in the manager’s absence. Prior cash handling and POS experience preferred; PRN schedule with varied shifts.

Qualifications

• Operates cash and point of sale computer systems.
• Opens registers daily by counting money, balance drawer, and opening cash registers.
• Counts money and prepares closing financial forms for deposit statements at the end of day for reports. Balances drawer at end of day.
• Completes sales transactions by proper system procedures, to include, cash, credit card, phone orders and payroll deduction.

Responsibilities

• Prices and displays merchandise as directed by gift shop manager.
• Contacts environmental services as needed to keep gift shop clean.
• Organizes extra inventory in an efficient manner.
• Tracks inventory. Reports shortages to manager to keep inventory levels appropriate at all times.
• Creates visually appealing merchandise displays to enhance sales.
• Provides Gift Shop leadership in the absence or at the direction of the Gift Shop Manager.
• Ensures operations are working at all times, even when Manager is out.
• Answers questions often directed to the Manager in her absence or at the direction of the Manager. If unsure of action to be taken - consult with Manager.
• Service Excellence.
• Greets customers with positive verbal and nonverbal communication.

Skills

Cash handling

POS system operation

Customer service

Job description

Sales Associate
Department: PCH-EV JV | Gift Shop
Location: Gilbert
Shift: Mon-Fri, Sat, Sun, (Days Vary), Days, Evenings, 7am-7pm
Category: Retail
Posting #: 1072668
Employee Type: PRN

Position Summary

This position accurately handles cash and credit transactions and helps process new merchandise in the store and assists the Mgr, Gift Shop in effectively managing the Hospital gift shop to achieve optimum customer service and net income.

Position Duties

• Operates cash and point of sale computer systems.
• Opens registers daily by counting money, balance drawer, and opening cash registers.
• Counts money and prepares closing financial forms for deposit statements at the end of day for reports. Balances drawer at end of day.
• Completes sales transactions by proper system procedures, to include, cash, credit card, phone orders and payroll deduction.

• Prices and displays merchandise as directed by gift shop manager.
• Contacts environmental services as needed to keep gift shop clean.
• Organizes extra inventory in an efficient manner.
• Tracks inventory. Reports shortages to manager to keep inventory levels appropriate at all times.
• Creates visually appealing merchandise displays to enhance sales.

• Provides Gift Shop leadership in the absence or at the direction of the Gift Shop Manager.
• Ensures operations are working at all times, even when Manager is out.
• Answers questions often directed to the Manager in her absence or at the direction of the Manager. If unsure of action to be taken - consult with Manager.

• Service Excellence.
• Greets customers with positive verbal and nonverbal communication.
• Maintains confidentiality.
• Interacts with customers out on the sales floor; offers suggestions to assist in purchase selection.
• Offers assistance to all phone callers.

• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.
We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable