LCC Shared Services Analyst - Contracts

RTX; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

Collins Aerospace is seeking an LCC Shared Services Analyst to ensure accurate documentation, data integrity, and efficient collaboration across Legal, Contracts, and Compliance teams.

You will handle intake, routing, basic compliance checks, and records management while supporting training catalogs and knowledge libraries. This role emphasizes process improvement and audit readiness in a global context.

Qualifications

• Bachelor’s degree required.
• Experience intake and routing through enterprise processes.
• Experience maintaining data across tracking tools and systems.
• Experience monitoring centralized communication channels like shared inboxes or ticketing systems.

Responsibilities

• Perform initial intake of requests through designated enterprise intake processes for the LCC group.
• Maintain accurate data across tracking tools, platforms, and internal systems.
• Log incoming requests, track status updates, and provide timely communication to internal stakeholders.
• Route requests for review, approval, or escalation per established workflows and compliance requirements.
• Perform basic compliance checks to ensure documentation, data fields, and approvals are completed.
• Upload, index, name, and maintain records in designated repositories.

Skills

Intake routing

Data accuracy

Ticketing systems

Cross-functional collaboration

Education

Bachelor's degree

Job description

What You Will Do

As an LCC Shared Services Analyst, you will play a vital role in ensuring the accuracy, accessibility, and alignment of shared resources, documentation, training tools, and collaboration platforms across Legal, Contracts, and Compliance (LCC) groups. You will contribute to operational transparency, audit readiness, and process improvement initiatives while supporting the evolving needs of the business.

Key responsibilities include

• Perform initial intake of requests through designated enterprise intake processes and tools for the LCC group.
• Maintain accurate and complete data across tracking tools, platforms, and internal systems.
• Monitor and manage centralized communication channels, including shared inboxes, ticketing systems, and request queues.
• Log incoming requests, track status updates, and provide timely communication to internal stakeholders.
• Resolve routine intake questions and assist requesters with troubleshooting issues related to documentation, templates, or required information.
• Route requests for review, approval, or escalation in accordance with established workflows and compliance requirements.
• Perform basic compliance checks to ensure required documentation, mandatory data fields, and approval steps are completed.
• Upload, index, name, and maintain records in designated repositories to ensure documentation is complete, accurate, and retrievable.
• Support record maintenance activities, metadata updates, and system corrections.
• Participate in training sessions to learn processes, standards, and enterprise tools.
• Assist in process improvement activities through minor updates to workflows, templates, or documentation.
• Recommend small improvements to systems, tools, or processes to enhance efficiency, accuracy, or turnaround time.
• Escalate complex, unclear, or risk-related issues to senior analysts, supervisors, or management.
• Log turnback activities, errors, or issues into designated tracking systems to support continuous improvement.
• Maintain accuracy, completeness, and timeliness of all records to ensure compliance and audit readiness.
• Support training programs for the LCC group by updating training catalogs, materials, and records, and maintaining training schedules.
• Manage contents of the Knowledge Library.
• Review access requests to LCC tools in accordance with standard guidance; update master data as needed.
• Perform other activities as assigned.

Qualifications You Must Have

• Typically requires a Bachelor’s degree.
• Experience in performing intake and routing of requests through enterprise processes and tools.
• Experience maintaining accurate and complete data across tracking tools, platforms, or internal systems.
• Experience monitoring and managing centralized communication channels such as shared inboxes, ticketing systems, or request queues.

Qualifications We Prefer

• Less than 2 years of relevant experience in a corporate environment.
• Experience with written and verbal English communication to collaborate with global teams.
• Experience reviewing documents and maintaining records with attention to detail and accuracy.
• Ability to consistently follow defined processes, work instructions, and compliance requirements.

We are redefining aerospace

Some of our competitive benefits package includes:

Benefits package includes:

• Group Term Life Insurance.
• Group Health Insurance.
• Group Personal Accident Insurance.
• Entitled for 18 days of vacation and 12 days of contingency leave annually.
• Employee scholar programme.
• Work life balance.
• Car lease programme.
• National Pension Scheme
• LTA
• Fuel & Maintenance /Driver wages
• Meal vouchers

Note

• Background check and drug screen required (every external new hire in the India)
• Drug Screen only performed for Operations Positions

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms

Click on this link to read the Policy and Terms