Law Firm - Site Manager

IST Management Services; Chicago (IL); On-site; USD 150,000 - 200,000; Full time

Job summary

IST Management Services is seeking a Legal Office Services Site Manager in Chicago. The role involves overseeing office operations, managing staff, and ensuring client satisfaction. Ideal candidates should have experience in facilities management and excellent communication skills. Benefits include medical, dental, and paid time off.

Benefits

Paid Time Off

Medical

Dental

Vision

401k

Parental Leave

Identity Theft Insurance

Pet Insurance

Bonus Incentives

Qualifications

• Two years' experience in office and facilities services team management.
• Ability to lift up to 55 pounds and stand for extended periods.

Responsibilities

• Oversee office services and facilities management.
• Manage and train employees to meet customer needs.
• Maintain effective communication with clients and employees.

Skills

Communication

Teamwork

Customer Satisfaction

Education

High school diploma or GED

Tools

Microsoft Windows

Job description

Overview

As the Legal Office Services Site Manager, you will oversee and perform all operations pertaining to office services and facilities support and people management. Ideal candidates must have at least two years' prior experience in office and facilities services team management in a legal or corporate office environment.

Benefits Include: Paid Time Off, Medical, Dental, Vision, STD, LTD, Life, 401k, Parental Leave, Identity Theft Insurance, Pet Insurance, and Bonus Incentives!

Hourly Compensation: $24.00 to $27.00 USD

Schedule: Mon - Fri: 8:00am - 5:00 pm + Must be able to work all shifts including early and late hospitality events as needed.

Commute: Minutes from the CTA Blue, Green, Red and Pink Line in Downtown Chicago.

About Us

IST Management is a business process outsourcing company. In business since 1997, we have over 1,800 employees and operations in over 38 cities across the U.S. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Responsibilities

As the Office Services and Facilities Site Manager, you will oversee and perform all operations pertaining to office services and facilities support and people management. Responsibilities include:

• Office Services and Facilities Management: Mail services, shipping and receiving, facilities management and work order system management - vendor management, upkeep of common areas and supplies, records management, administrative support and other tasks as assigned
• People Management: Prioritize work and deploy staff as required to ensure customer needs are met, manage/train employees to develop a work environment that promotes high motivation and customer satisfaction, and ensure the proper and safe use of all equipment used by employees
• Client Relationship Management: Maintain effective written and verbal communications with both clients and employees, and accurately prepare and distribute management reports to the client in a timely and consistent manner
• Account Management: Pro-activelyand consistently develop new procedures to improve the operation of the site and to lower operating costs, maximize productivity through efficient use of standard operating procedures, and manage the budget and control expenses

Qualifications

Ideal candidates will have two years' prior experience in office and facilities services team management in a legal or corporate office environment. Additional qualifications include:

• High school diploma or GED required; authorization to work for any employer in the US required
• Experience establishing site specific standard operating procedures
• Professional appearance and demeanor; excellent communication skills both verbal and written
• Computer literacy - ability to operate in Microsoft Windows environment with ease; Internetsavvy
• Ability to effectively work individually or in a team environment; competency in performing multiple functional tasks
• Ability to lift up to 55 pounds; ability to walk and stand for extended periods of time

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.