Law Firm AR Training Lead — Billing & Collections

Frontline Managed Services; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Frontline Managed Services is looking for a Senior Training Specialist (Accounts Receivable Trainer) in Chicago, Illinois. This role is essential for designing and delivering training programs aimed at enhancing the skills of Accounts Receivable Specialists. Key qualifications include significant experience with legal billing systems such as Aderant and Elite 3E, along with strong training and facilitation skills. Success is measured by new hires being production-ready, improved collections performance, and high-quality training programs that align with business growth.

Qualifications

• 3+ years of experience in law firm billing or collections.
• 2+ years of experience in training, coaching, or facilitation.
• Strong understanding of accounts receivable processes.

Responsibilities

• Design and deliver onboarding and training programs.
• Conduct instructor-led and virtual training sessions.
• Coach employees on professional communication with attorneys.

Skills

Legal billing systems expertise

Training and facilitation

Communication skills

Accounts receivable processes

Advanced Excel proficiency

Education

Bachelor’s degree in Accounting, Finance, or Business

Tools

Aderant

Elite 3E

Job description

Frontline Managed Services is looking for a Senior Training Specialist (Accounts Receivable Trainer) in Chicago, Illinois. This role is essential for designing and delivering training programs aimed at enhancing the skills of Accounts Receivable Specialists. Key qualifications include significant experience with legal billing systems such as Aderant and Elite 3E, along with strong training and facilitation skills. Success is measured by new hires being production-ready, improved collections performance, and high-quality training programs that align with business growth.