Laundry Valet Attendant

Four Seasons Hotels and Resorts; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading company in the hospitality industry as a Laundry Valet Attendant in Baltimore. In this role, you will manage guest laundry services and ensure all items are processed correctly while delivering exceptional customer service. The position offers hourly pay competitive within the industry and includes various benefits.

Benefits

Medical, vision and dental insurance

Complimentary life insurance

Short-term disability insurance

Paid time off and holiday

401k Retirement Plan

Exciting training and development opportunities

Complimentary employee meals

Complimentary room nights at Four Seasons hotels globally

Discounted employee parking

Qualifications

• Must be reliable and punctual.
• Ability to work harmoniously with co-workers.
• Strong communication skills.

Responsibilities

• Pick up and deliver guest clothing as required.
• Process laundry items accurately and efficiently.
• Maintain cleanliness and organization of laundry area.

Skills

Attention to Detail

Customer Service

Teamwork

Job description

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About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

The role of the Laundry Valet Attendant

Travels to Guest Room to pick up the clothing that needs service. Ascertains time completed goods are required. Counts the items and gives guest a completed receipt. Marks guest clothing for identification. Sorts guest items for appropriate action (Washing, dry cleaning, pressing or repair) and then processes the clothing on the correct equipment, using the appropriate temperature and chemicals. Once processed, folds or hangs the clothing as desired. Delivers clothing to guest at time desired. Sorts employee uniforms for appropriate action (Washing, dry cleaning, pressing or repair) either to process them on site or to send them to be processed by our third party in the case of the rental program. Then, processes the clothing. Once processed, hangs and transports clean uniforms to the conveyer.

Operates and maintains washer, dryer, dry cleaning machine, presser and iron. Reports any problems or deficiencies to manager. Assists the Housekeeping Management team in processing regular uniforms, room and F&B linen inventories

Assists the Housekeeping Management team in maintaining proper uniforms, room and F&B linen par stock.

Ensures all chemicals and operating supplies such as iron hangers, laundry, and sewing supplies are well stocked.

Works harmoniously and professionally with co-workers and supervisors. Carries out any other related duties as specified by yoursupervisor

What To Expect From Your Employee Experience

• Hourly Rate: $20.10
• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking
• And Much More!
  
  

Miscellaneous

Work authorization in the United States required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Travel Arrangements and Hospitality

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