Laundry Valet Attendant

Four Seasons Hotel; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading luxury hotel seeks a Laundry Valet Attendant to manage clothing services, ensuring timely processing and delivery. The role involves operating laundry equipment and maintaining high standards of service while contributing to team efforts. Ideal candidates will demonstrate attention to detail and excellent customer service skills.

Benefits

Medical, vision, and dental insurance

401k Retirement Plan

Complimentary employee meals

Discounted employee parking

Qualifications

• Must operate and maintain washers, dryers, dry cleaning machines.
• Ability to sort and process clothing based on service type.
• Experience in a hospitality environment preferred.

Responsibilities

• Pick up and sort guest clothing for service.
• Process and deliver completed items as required.
• Maintain inventory of uniforms and linens.

Skills

Attention to detail

Customer service

Teamwork

Tools

Washing machines

Dry cleaning machines

Pressers

Irons

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star spa and a rooftop pool, creating the perfect setting for vacations with kids, romantic getaways, and business stays. Miles of walkable waterfront, top restaurants, and city landmarks are all within easy reach.

The role of the Laundry Valet Attendant:

The Laundry Valet Attendant travels to guest rooms to pick up clothing that needs service. They ascertain the time when completed goods are required, count the items, and give the guest a receipt. They mark guest clothing for identification, sort guest items for appropriate action (washing, dry cleaning, pressing, or repair), and process the clothing on the correct equipment, using appropriate temperatures and chemicals. Once processed, they fold or hang the clothing as desired and deliver it to the guest at the requested time.

They also sort employee uniforms for appropriate action, either to process on-site or to send to a third-party provider, and then process the clothing accordingly. Once processed, they hang and transport clean uniforms to the conveyor.

The Laundry Valet Attendant operates and maintains washers, dryers, dry cleaning machines, pressers, and irons. They report any problems or deficiencies to the manager and assist the Housekeeping Management team in processing regular uniforms, room, and F&B linen inventories. They help maintain proper uniforms, room, and F&B linen par stocks and ensure all chemicals and operating supplies are well stocked.

The attendant works harmoniously and professionally with co-workers and supervisors and carries out any other related duties as specified by the supervisor.

What to Expect from your Employee Experience:

• Hourly Rate: $20.10
• Medical, vision, and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holidays
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels worldwide
• Discounted employee parking
• And much more!

Miscellaneous:

Work authorization in the United States is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' poster, visit this link.

Under Maryland law, employers may not require or demand, as a condition of employment, that an individual submit to or take a lie detector or similar test. Violating this law is a misdemeanor and subject to a fine not exceeding $100.