Laundry - Sapphire Valley Resort

LE001 Mastercorp, Inc.; North Carolina; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Competitive pay at all levels

401(k) with company matching

Paid vacation and sick time

Medical, dental and vision benefits

Company-paid life insurance

Short-term disability

Tuition reimbursement

Job summary

MasterCorp, Inc. is seeking a Laundry Attendant to support the executive housekeeper in delivering high-quality laundry services across our facilities. The role emphasizes efficiency, cleanliness, and timely handling of linens to meet resort standards.

Responsibilities include sorting, stain treatment, operating washers/dryers, inventory maintenance, and assisting in guest services while maintaining safety and professionalism on site.

Qualifications

• High School Diploma
• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Use of long term and short-term memory

Responsibilities

• Maintain a high standard of excellence and work with efficiency and quality.
• Sort clean/dirty linen and manage storage.
• Pre-treat stains according to color/type and operate washers/dryers.
• Monitor detergent and cleaning agents and maintain linen inventory.
• Assist in maintaining cleanliness and organization of laundry areas and safe working environment.
• Assist in guest deliveries and resolving guest complaints promptly.

Skills

Attention to detail

Planning and scheduling

Basic math

Decision making

Reading/writing

Education

High School Diploma

Job description

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.

WHAT WE OFFER YOU

• Starting at $16.50 per hour
• Refer A Friend Bonus
• Potential Immediate hire - Full-time and part-time positions available
• Paid Training
• Full benefits package including: Paid Time Off, Medical, Holiday Pay, Vision and Dental (after 6 months of employment)

Position Overview

Responsible for assisting and supporting the Executive Housekeeper in meeting quality and timeliness standards. A Laundry Attendant must ensure he or she follows the company mission statement and values. The purpose of this position is to maintain a high standard of excellence regarding to the laundry portion of the job.

Essential Functions

• Maintain a high standard of excellence.
• Work with efficiency and quality.
• Sort clean/dirty linen, place in designated bins.
• Pre-treat stains according to color and/or type.
• Remove damaged linens.
• Operate washers/dryers appropriately.
• Monitor and replace as needed detergent and other cleaning agents.
• Fold/distribute clean linens to proper storage or unit linen bags.
• Perform daily maintenance on all machines (lint traps, vents etc.).
• Assist in monthly linen inventory.
• Report any laundry maintenance issues to manager.
• Assist in maintaining cleanliness and organization of laundry and storage areas.
• Ensure a safe working environment at each site and office.
• Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper.
• Maintain a sense of urgency so that linens are distributed on time.
• Personal timelines.
• Be prompt with all assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Create strong, positive customer relations.
• Willing and able to assist resort guests and owners.
• Make guest deliveries as directed.
• Knowledgeable of the resort.
• A passion for cleanliness.
• Demonstrated motivational skills.
• Strong work ethic.
• Hands on approach.
• Work irregular hours.

Experience and Education Requirements

• High School Diploma
• Ability to make decisions.
• Planning and scheduling capabilities.
• Ability to read, write and do basic math.
• Use of long term and short-term memory.

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Physical Requirements:

• This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions.
• Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Perks

• Competitive Pay at All Levels. Our Housekeepers make more with Piece Rate Pay - designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

About Us

With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they're family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.