Laundry Room Attendant

Sonesta International Hotels; South San Francisco (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Laundry Room Attendant. Your role will include managing laundry operations to guarantee guest satisfaction and working closely with the Housekeeping Management Team. Ideal candidates possess commercial laundry experience and are dedicated to team collaboration and quality service.

Benefits

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Qualifications

• Some previous commercial laundry experience preferred.
• Ability to speak, read, and write fluent English is preferred.
• Frequently lifting up to 75 pounds.

Responsibilities

• Receive, sort, and inspect laundry articles.
• Operate commercial washers and dryers according to standards.
• Clean and service assigned rooms per established procedures.

Skills

Commercial laundry experience

Fluency in English

Basic math abilities

Teamwork

Job description

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Job Description Summary

The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility, to include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

Job Description Summary

The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility, to include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

Job Description

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Receive soiled and sort all articles by kind, color and degree of soil. Inspect all laundry and linens and records all damaged or stained items.
• Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
• Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
• Fold and store clean linens, report damages to supervisor.
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
• Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of the laundry and housekeeping.
• Handle all lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.
  
  
  

QUALIFICATIONS AND REQUIREMENTS:

• Some previous commercial laundry experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.
  
  
  

Additional Job Information/Anticipated

Pay Range

$19.25 - $20.25/hour: Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance
  
  
  

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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