Laundry Attendant - Dairy Ashford

Speed Queen Laundry - Dairy Ashford; Houston (TX); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Weekly pay

On-the-job training

Free wash program weekly

Amazon rewards

Monthly bonuses

Holiday pay

Referral bonus

Job summary

Speed Queen Laundry in Houston, TX is seeking a reliable part-time Customer Service Representative to join a clean, safe, friendly team. You will assist customers with payment systems, operate machines, process wash/dry/fold orders, and maintain store cleanliness.

You’ll report to the Assistant Store Manager or Store Manager on duty and will be eligible for weekly pay, on-the-job training, and other perks. The role requires good communication and the ability to work nights or weekends.

Qualifications

• Knowledge of commercial laundry products is a plus, but not required.
• English proficiency required.
• Ability to manage multiple tasks.
• Build strong customer relationships quickly.
• Basic computer skills.
• Able to work a flexible schedule, including nights and weekends.

Responsibilities

• Assist customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handle questions/concerns and inform management as needed.
• Maintain a safe environment inside and outside the store by following proper security procedures and prioritizing safety.
• Ensure highest level of cleanliness inside and outside the store at all times and follow cleaning routines.
• Document equipment and building maintenance issues, escalate unsafe situations to management.
• Maintain retail product presentation and educate customers; process sales and encourage add-on purchases.
• Provide quality wash/dry/fold service and address customer concerns promptly; inform management of any claims.
• Ensure all company policies and procedures are followed.
• All other duties as assigned.

Skills

Communicate effectively

English proficiency

Multitask

Build customer relationships

Basic computer skills

Flexible schedule (nights & weekends)

Education

High School Diploma/GED

Job description

Are you looking for a Part-Time job with awesome perks?!

We are looking for reliable, enthusiastic, laundry attendants, willing to join the clean, safe friendly team.

Here at Speed Queen Laundry, we pride ourselves with providing excellent customer service,

Perks:

• *Weekly pay! Starting at $12.00+ (upon experience).
• *Training on the job.
• *Free Wash Program once a week.
• *Onboarding, Anniversary and Birthday recognition = Amazon rewards.
• *Opportunities to make monthly bonuses.
• *Holiday Pay.
• *Referral Bonus.

Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.

Position Responsibilities:

Primary:

• Customer Service and Satisfaction : Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders; handles customer questions/concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.
• Store Safety and Security : Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
• Store Cleanliness and Upkeep : Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.
• Building and Equipment Maintenance : Documents equipment and building maintenance issues appropriately, escalating unsafe situations to the Assistant Store Manager or Store Manager on duty.
• Retail : Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer; accurately process sales and encourage customers to purchase additional items.
• Wash/Dry/Fold : Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care; completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.
• Policies and Procedures : Ensure that all company policies and procedures are followed at all times.

• All other duties, as assigned.

Position Qualifications:

Knowledge/Experience:

• Knowledge of commercial laundry products and payment systems is a plus, but is not required.

Skills and Abilities:

• Communicate effectively and be able to work with individuals from diverse backgrounds.
• English proficiency required
• Ability to manage multiple tasks at one time.
• Build strong customer relationships quickly.
• Basic computer skills.
• Able to work a flexible work schedule, including nights and weekends.

Education:

• High School Diploma/GED.

Physical Requirements:

• Position involves sitting long periods, standing, manual dexterity, stooping, bending.
• Position requires the ability to lift, carry, push, and pull up to 50 lbs. frequently. For greater weight items assistive devices will be provided.

EEO

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.