Laundry Attendant

Innisfree 62s; United States; On-site; USD 15,000 - 21,000; Full time

Job summary

Innisfree Hotels is seeking a Laundry Attendant at Holiday Inn Resort Surfside Beach. You will wash, dry, fold, and restock hotel linens, keep the laundry area clean, and ensure equipment is maintained. The role requires attention to detail, ability to multi-task, and teamwork.

English communication is required; high school diploma and 2 years' laundry or housekeeping experience preferred. We offer growth opportunities within a caring, expanding culture that values service to guests and

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 2 years of housekeeping or laundry experience in the hospitality industry preferred.
• Experience in team management preferred.
• Ability to read, write, and speak English to communicate with guests and team members.
• Detail oriented and able to multi-task.
• Must be a team player.
• Ability to work independently with minimal supervision.

Responsibilities

• Wash, dry, fold, and restock linen and uniforms.
• Keep laundry area clean and equipment clean and serviceable.
• Coordinate linen distribution among other departments and guest rooms.
• Maintain upkeep of all laundry equipment and report issues.
• Address guest and staff requests promptly and professionally.
• Follow company policies and safety procedures.

Skills

Customer service

Team player

English proficiency

Multi-tasking

Detail-oriented

Independent work

Education

High School Diploma or equivalent

Tools

Laundry equipment operation

Job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location: Holiday Inn Resort Surfside Beach

The Laundry Attendant is responsible for the washing, folding, and restocking of the entire hotel’s laundry in a timely, organized manner. The laundry area must always be kept clean and the equipment must be clean and serviceable.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Essential Duties and Responsibilities

• Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.
• Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.
• Ensure the washing, drying, folding, and discarding of linen and uniforms are per standard.
• Responsible for the upkeep and maintenance of all laundry equipment. This includes coordinating with Maintenance on a regular basis for any issues or repairs needed.
• Keep linens and other laundry supplies stocked and maintained at all times.
• Ensure coordination of linen distribution among other departments and guest rooms.
• Handle items for "Lost and Found" according to company standards.
• Monitor cleanliness and orderliness of linen and lint traps.
• Address and resolve all guest complaints quickly and accurately.
• Show initiative in job performance by anticipating the needs of guests and team members alike.
• Follow all company’s policies and procedures.
• Must maintain a clean and safe work environment and report any safety issues to management immediately.
• Perform any other duties as assigned by management.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 2 years of housekeeping or laundry experience in the hospitality industry preferred.
• Experience in team management preferred.
• Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
• Ability to read, write, and speak effectively in English to communicate with guests and team members.
• Must be detailed oriented and able to multi-task.
• Must be a team player.
• Ability to work independently with minimal supervision in a high degree of autonomy.

Innisfree Hotels will invest in you, if you invest in you.

We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

Come join our team!

We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

At Innisfree Hotels, our culture underpins our success. We foster a workplace that promotes personal growth and service to humanity. We create opportunities for our employees and associates to participate in the creation of a more civil society and place great value on creativity, collaboration, and innovation. Our culture resonates from our corporate office to our properties, resulting in great experiences for our guests.