Laundry Attendant

Blue Water Development Corp.; Rapid City (SD); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Blue Water Development Corporation seeks a Laundry Attendant to maintain a steady supply of fresh linens and support housekeeping needs at HTR Black Hills Resort in Rapid City, SD.

The role requires attention to detail, reliability, and the ability to operate laundry equipment, with potential for varied shifts and on-site teamwork to exceed guest expectations.

Qualifications

• Require strong verbal and interpersonal skills for guest interactions.
• Ability to work independently and as part of a team.
• Strong attention to detail and safety awareness.
• Ability to operate laundry equipment and related tools.
• Capable of multi-tasking and prioritizing requests.
• Willingness to provide excellent guest service.

Responsibilities

• Strip, sort, and treat linens to ensure cleanliness and freshness.
• Ensure laundry is cleaned to machine standards with approved agents.
• Sort, fold, and hang clean items.
• Maintain inventory and stock levels for linens, cleaning supplies, and equipment.
• Maintain and report on laundry equipment condition and needed repairs.
• Provide basic housekeeping support as needed, including room and common area cleaning.
• Assist guests with onsite queries using high-quality customer service.
• Coordinate with housekeeping and other departments to meet guest expectations.

Skills

Verbal communication

Interpersonal skills

Teamwork

Attention to detail

Operate laundry equipment

Multi-tasking

Prioritization

Guest service

Dependability

Education

High School Diploma or GED

Tools

Laundry equipment tools

Job description

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HTR Black Hills Resort, 13752 US-16, Rapid City, South Dakota, United States of America

Job Description

INTRODUCTION TO ROLE:
Provide a top-notch guest experience by properly caring for and handling all linens to make our guests feel at home. A Laundry attendant's responsibility is to ensure there is a constant supply of fresh and clean linens available for the entire property.

• Seasonal roles are not eligible for health benefits
• Seasonal roles are eligible for sick time and holiday pay.

WHO WE ARE LOOKING FOR:

• Strong verbal and interpersonal skills
• Work well independently and as part of a team
• Strong attention to detail
• Ability to operate laundry equipment and tools.
• Ability to multi-task and manage multiple requests.
• Effective prioritization skills
• Able to work on demand.
• Interest in providing exceptional guest service.

WHAT YOU WILL WORK ON:
Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

• Strip, sort, and treat all linens to ensure cleanliness and freshness meet expectations.
• Ensure all laundry is cleaned to machine standards using approved cleaning agents.
• Sort, fold, and hang clean and dry items.
• Manage and maintain inventory and stock levels for all linens, cleaning supplies, and equipment.
• Maintain all laundry equipment and inform the leadership of any maintenance needs.
• Helps in cleaning guests' items or articles as needed.
• Provide basic housekeeping support as needed, including cleaning of guest rooms, bathrooms, kitchenettes as well as common areas.
• Providing onsite guest support, queries, or requests through a high-quality customer service approach.
• Works cohesively with guest service, housekeeping, groundskeeping, and other departments to exceed guest expectations and achieve company and departmental goals.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
• Ensure the property is always guest-ready.
• Performs other duties as assigned.
• Provides regular and reliable attendance.

WHO YOU WILL WORK WITH:
The Laundry Attendant reports to the Housekeeping Manager.

WHAT YOU BRING:

• High School Diploma or GED Equivalent
• At least 1+ year of hospitality experience in housekeeping

WHAT IT TAKES (PHYSICAL REQUIREMENTS):
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee is frequently required to climb or balance. The employee is occasionally required to talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.

Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

HTR Black Hills Resort, 13752 US-16, Rapid City, South Dakota, United States of America